Taco Bell - Shift Lead - Urgently Hiring

Pay starting $17.00 / hourRole : Support the RGM by running great shifts in a self-sufficient manner. Take ownership and responsibility to solve problems;

seek help from others when appropriate; and be willing to provide help and guidance to others.Responsibilities and Accountabilities : Ensuring Consistent Customer Satisfaction- Execute the MIC (Manager-In-Charge) Success Routine and ensure responsibilities under People, Customers and Service are completed.

• Ensure that all Team Members complete their Shift Excellence tasks for their assigned position(s).- Ensure that all employees present a neat clean appearance and wear company uniform.
• Personally demonstrate the Customer needs are the highest priority.- Ensure food safety, quality and accuracy of orders.
• Resolve customer complaints quickly while maintaining positive customer relations.- Greets customers with a smile, is polite and pleasant when speaking with customers.
• Works with urgency.- Works with management and fellow employees.- Cooperation with peers work with fellow employees as part of a team, helps others when they need a hand.
• Demonstrates a positive and enthusiastic attitude with co-workers.Attendance- Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks.

Provides appropriate notice when unable to be at work.- Understands and uses approved time keeping system, including accurately recording all hours worked.

Initiative and Energy- Takes action without being told, goes beyond what is simply required and maintains a high activity level.

Developing People- Provide regular feedback to the RGM on the performance of Team Members.- Provide ongoing constructive and complimentary feedback to Team Members.

Actively participates in the training of Team Members.- Handle conflicts constructively and works with RGM to achieve resolution.

Act Like an Owner Assist- Profit and Loss management by following cash control / security procedures, maintaining inventory and managing labor.

• Oversee proper product preparation, rotation, portioning, cooking and holding times.- Assist RGM with facility maintenance and ensure health and safety standards are followed at all times.
• Perform other duties as required by manager.Job Requirements and Essential Functions : - Strong preference for internal promote from Hourly Champion position.
• Must be at least 18 years old.- Background checks are run on all management employees- Must have reliable transportation and valid driver’s license.
• Able to do basic business math.- Able to stock shelves and coolers.- Able to oversee and manage subordinate employees and provide direction.
• Able to sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin.- Able to clean the parking lot and grounds surrounding the restaurant.
• Able to tolerate walking and lifting up to 50 lbs. and standing during 90% of shift time.
30+ days ago