Talent.com
Shift Leader

Shift Leader

Dunkin'Lumberton, NC, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Shift Leader Position

We are looking for Shift Leaders to join our Dunkin' team! Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits :

  • Flexible scheduling to meet your needs
  • Paid on the job training provided
  • Growth potential we promote from within
  • Free meals and employee discounts
  • Medical benefits and 401k with employer match
  • Employee referral program up to $100 cash

Summary :

Shift Leaders are generally responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Responsibilities Include :

  • Team Environment
  • Support a respectful team environment
  • Communicate shift priorities, goals and results with team members
  • Support the training of crew members as requested
  • Provide coaching and feedback to crew members
  • Operational Excellence
  • Create and maintain a guest first culture in the restaurant
  • Resolve guest issues
  • Ensure Brand standards, recipes, and systems are executed
  • Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
  • Profitability
  • Drive sales goals and results
  • Execute restaurant standards and marketing initiatives
  • Manage cash over / short during shift
  • Ensure all products are prepared according to Brand standards
  • Skills / Qualifications
  • Fluent in English
  • Restaurant, retail, or supervisory experience
  • Math and writing skills
  • Basic computer skills
  • At least 18 years of age (where applicable)
  • High School diploma or equivalent, preferred
  • Competencies
  • Guest Focus
  • Understands and exceeds guest expectations, needs and requirements
  • Develops and maintains guest relationships
  • Displays a sense of urgency with guests
  • Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
  • Resolves guest concerns by following Brand recommended guest recovery process
  • Passion for Results
  • Sets and maintains high standards for self and others, acts as a role model
  • Consistently meets or exceeds goals
  • Contributes to the overall team performance; understands how his / her role relates to others
  • Problem Solving and Decision Making
  • Identifies and resolves issues and problems
  • Uses information at hand to make decisions and solve problems; includes others when necessary
  • Interpersonal Relationships & Influence
  • Develops and maintains relationships with team
  • Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
  • You are applying for work with a franchisee of Dunkin, not Dunkin Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

    2020 Coastal Franchising, LLC. The Dunkin' trademarks, logos and designs are trademarks of DD IP Holder LLC.

    serp_jobs.job_alerts.create_a_job

    Shift Leader • Lumberton, NC, US

    Job_description.internal_linking.related_jobs
    Shift Leader

    Shift Leader

    Taco BellLUMBERTON, NC, US
    serp_jobs.job_card.full_time
    Taco Bell joined Flynn Group in 2013 with the acquisition of 76 restaurants.Since then, we have more than tripled in size to become the 3rd largest Taco Bell franchisee in the world and growing.We ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Store Shift Lead

    Store Shift Lead

    Murphy USALaurinburg, NC, US
    serp_jobs.job_card.full_time +1
    As one of the largest national gasoline and convenience retailers with more than 1,700 stores in 27 states, we know that without our committed team, we are simply another retailer.Ready to be empow...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Restaurant Shift Leader (Full-Time)

    Restaurant Shift Leader (Full-Time)

    Zaxby'sDillon, SC, United States
    serp_jobs.job_card.full_time
    As the team at Zaxbys expands, we're saving a seat for you!.To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.To our t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Shift Manager

    Shift Manager

    Carrols CorporationRaeford, North Carolina, United States, 28376
    serp_jobs.job_card.full_time
    Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team!.What Does a SHIFT SUPERVISOR do?. Operates the restaurant in the absence of a Manager.Inspires...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Restaurant Shift Leader (Part-Time)

    Restaurant Shift Leader (Part-Time)

    Zaxby'sDillon, SC, US
    serp_jobs.job_card.full_time +1
    As the team at Zaxbys expands, we're saving a seat for you!.To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Shift Manager

    Shift Manager

    McDonald'sDillon, SC, US
    serp_jobs.job_card.full_time
    I want a satisfying career with good benefits and great opportunities for advancement.I have a lot to offer and I want to grow. The Job for Me Get a job that inspires your best and moves you forwar...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Shift Manager

    Shift Manager

    Wendy'sFayetteville, NC, US
    serp_jobs.job_card.full_time
    Shift Supervisors are a critical part of our restaurant leadership team.Shift Supervisors work with restaurant management to provide the direction and training required on every shift to exceed our...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Restaurant Shift Leader (Part-Time)

    Restaurant Shift Leader (Part-Time)

    Zaxby's CareersDillon, SC, United States
    serp_jobs.job_card.full_time +1
    As the team at Zaxbys expands, we're saving a seat for you!.To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.To our t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    Overnight Shift Leader

    Overnight Shift Leader

    Taco BellLUMBERTON, NC, US
    serp_jobs.job_card.full_time
    Taco Bell joined Flynn Group in 2013 with the acquisition of 76 restaurants.Since then, we have more than tripled in size to become the 3rd largest Taco Bell franchisee in the world and growing.We ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Restaurant Shift Leader (Part-Time)

    Restaurant Shift Leader (Part-Time)

    ZAX LLCDillon, SC, US
    serp_jobs.job_card.full_time +1
    serp_jobs.filters_job_card.quick_apply
    As the team at Zaxbys expands, we're saving a seat for you!.To our guests, Zaxbys is more than just a place to eat – it’s a place to have fun, spend time with friends, and enjoy great food.To our t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Restaurant Shift Leader (Full-Time)

    Restaurant Shift Leader (Full-Time)

    ZAX LLCDillon, SC, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    As the team at Zaxbys expands, we're saving a seat for you!.To our guests, Zaxbys is more than just a place to eat – it’s a place to have fun, spend time with friends, and enjoy great food.To our t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Restaurant Shift Leader (Full-Time)

    Restaurant Shift Leader (Full-Time)

    Zaxby's CareersDillon, SC, United States
    serp_jobs.job_card.full_time
    As the team at Zaxbys expands, we're saving a seat for you!.To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.To our t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    SHIFT SUPERVISOR

    SHIFT SUPERVISOR

    Jason's DeliFayetteville, NC, US
    serp_jobs.job_card.full_time
    Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976.At Jason's Deli, we work hard to ensure that our employees are rewarded with advancement, recognition, an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Shift Lead - Hiring Now!

    Shift Lead - Hiring Now!

    Five GuysFayetteville, NC, United States
    serp_jobs.job_card.full_time
    The pay for this position is $18 / hour +Tips +Bonus.At Five Guys, we serve outstanding burgers and fries, in clean restaurants with a top tiered customer service approach!.Shift managers are trained...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Shift Manager

    Shift Manager

    Burger KingRaeford, NC, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team!.What Does a SHIFT SUPERVISOR do?. Operates the restaurant in the absence of a Manager.Inspires...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Shift Leader

    Shift Leader

    Pizza HutWhiteville, NC, US
    serp_jobs.job_card.full_time
    Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut’s master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Team Leader

    Team Leader

    Tractor SupplyFayetteville, NC, US
    serp_jobs.job_card.full_time
    The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Chick-fil-A Shift Leader

    Chick-fil-A Shift Leader

    Chick-fil-AFayetteville, NC, US
    serp_jobs.job_card.full_time
    Chick-fil-A Shift Leader Opportunity.Shift Leaders are the protectors of our Chick-fil-A Brand.You will help create and maintain the culture and systems that allow Chick-fil-A Ramsey Street to be s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Shift Leader

    Shift Leader

    Excel FitnessLaurinburg, NC, US
    serp_jobs.job_card.full_time
    Reports to : General Manager (GM) / Assistant Manager (AM).Assist the GM and AM in implementing strategies to attract and keep members based on our Excel Core Values. Help train new Team Players and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Shift Manager $14.50 NC

    Shift Manager $14.50 NC

    McDonald'sWhiteville, NC, US
    serp_jobs.job_card.full_time
    I want a satisfying career with good benefits and great opportunities for advancement.I have a lot to offer and I want to grow. The Job for Me Get a job that inspires your best and moves you forwar...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30