Job Description
Job Description
LANDSYSTEMS
Monarch Landscape Companies is a family of successful landscape brands in six states across the United States. We are a values-based learning organization committed to being the best place to work as a landscape professional.
At Monarch Landscape Companies, your achievements determine your rewards, your abilities define your success, and your professionalism leads to autonomy!
Nature of Work :
Manage client interactions and expectations surrounding long term planning and high-level value-added services. Responsible for client retention, annual increases, and enhancement penetration.
This position will be taking over a multi-site (40+ locations) portfolio with a premier, highly visible tech company. The ideal candidate thrives in a fast-paced, collaborative environment, and is able to keep a positive attitude under pressure and while juggling multiple priorities.
ESSENTIAL DUTIES
- Serve as point-of-contact for high level site and project issues to expeditiously and proactively identify, address, and resolve client needs
- Act as liaison between operations and client, ensuring clarity in communication and expectations
- Conduct walkthroughs with client and other company representatives as appropriate
- Evaluate accounts and develop an effective and on-going landscape asset management plan
- Build a strong knowledge base of each client’s business, organization, and objectives
- Collaborate with Area Managers to maintain a holistic understanding of Invest’ and Enhance’ client sites
- Stay up-to-date on day-to-day site operations and issues to identify trends in need of comprehensive solutions
- Create, manage, and control scope of work, ensuring projects are completed on time and within budget
- Manage all project communication between internal and external clients
- Analyze and understand job cost reports and budget variances related to contract projects
- Prepare monthly forecast of labor and materials, and accurate job costing of work orders
- Meet or exceed annual sales goals
- Gather, calculate and compile take off data for use in bid estimates
- Accurately prepare bids and landscape designs & renderings, by utilizing field collected data and computer programs, to present to client
- Visit jobs in progress to relate actual estimate; review questions or problems that may arise
- Manage billing process, including communicating change orders, lien releases, progress billing, etc.
- Develop and maintain mutually beneficial relationships with vendors and subcontractors, insuring accountability and quality for price
- Ensure safety on every project by enforcing safety training and meetings, as well as consistently monitor job sites for potential safety hazards
- Constantly promote and encourage adherence to company policies and best practices
- Seek opportunities for continuous improvement of project management, technical and communication skills
- Other duties as assigned
QUALIFICATIONS REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES :
Education / Experience
- Bachelor’s degree in Landscape Architecture or Horticulture, Project Management, or related field or equivalent in years of experience.
- At least 5 years related work experience
- Strong horticultural and irrigation knowledge
- Extensive knowledge of regional plant life
- Minimum 3 years of verifiable field experience with project estimating or design-build work
- Strong estimation background, with working knowledge of construction / installation & irrigation
- Familiar with commercial landscape equipment and their functions
- Experience managing a large portfolio account
License or Certification
- As required by state and federal law
- Valid driver license issued by the state where employed
- PMP preferred
Specialized Skills
- Strong customer service skills, with internal and external clients
- Effective oral and written communication
- Advanced knowledge of scheduling, budgeting, document management, and cost forecasting
- Ability to read and interpret constructions plans / drawings
- Experience working the commercial property managers, vendors, consultants and architects a plus
- Ability to prioritize multiple tasks and perform well under deadlines
- Organizational skills
- Flexibility
- Advanced presentation skills
- Intermediate to advanced understanding of Salesforce, Microsoft Office Suite, and Project Management Software
- Intermediate to advanced experience using design software, including Photoshop, Adobe Creative Suite, AutoCAD, and ProLandscape
- Ability to define problems, collect data, establish facts and draw valid conclusions
- Ability to interpret a variety of instructions in written, oral, diagram and / or schedule format
- Ability to read, write and comprehend English
- Ability to speak effectively before employees and clients
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
- Constantly required to talk, hear, see, sit, stand and walk
- Must be able to see at close vision, distant vision, in color, peripherally, have depth perception and have the ability to adjust focus
- Frequent use of hands to manipulate, handle or feel objects, tools or controls
- Frequently required to reach, bend, twist, stoop, crouch, climb and balance
- Occasionally required to lift and / or move up to 25 pounds and seldom lift and / or move up to 75 pounds
Work Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
- Frequently required to use computer-based systems
- Frequently required to work outdoors in all weather conditions
- Occasionally sits for long periods of time in office environment
- Occasionally works with mechanical objects and outside in all weather conditions
- Occasionally exposed to fumes or airborne particles and toxic or caustic chemicals
- Occasionally exposed to loud noise levels
Total Rewards
At Monarch, we strive to deliver a Total Rewards package that will attract, engage, and retain top talent. Elements of our Total Rewards package include competitive base pay and variable compensation opportunities.
Monarch also provides eligible employees with an array of additional benefits, including :
The opportunity to enroll in a variety of healthcare benefit programs, including medical, dental, and vision plan options;
flexible spending accounts; retirement savings plans; term life / ad and a number of supplemental insurances
- Company Provided Life / AD&D
- Employee Assistance Program
- 7 Paid Holidays
- 3 Days Paid Bereavement
- 5 Days Paid Jury Duty
- Employee Equity Program
- 1% - 2% commission paid on ancillary gross margin sales.
- Paid Time Off Starting at 2 weeks per year
- Sick Pay in accordance with applicable state or local ordinance
- Take Home Vehicle
- On-Demand Pay Through A Partnership with DailyPay
- Referral Bonuses Programs
- Gym Membership and Mobile Carrier Discounts
- Education Assistance
- Best-in-Class Learning Management System
- Career Advancement Opportunities
The specific programs and options available to any given employee may vary depending on eligibility factors such as position, tenure, geographic location, and the applicability of collective bargaining agreements.
Please note that the salary information shown below is provided in compliance with state specific laws. Salaries are based upon candidate experience and qualifications, as well as market and business considerations, and therefore may be different in other locations or operating divisions.
Pay range : $80,000 - $100,000
Landsystems is an EEO and E-Verify participating employer.
Landsytems is an On Demand Daily Pay employer