Senior Program Manager - Strategy & Communications (Hybrid - Seattle)

Description

As a Sr Program Manager on theProductManagement (PdM) Business Management team , you will hold an important rolesupporting the success of our transformation by driving key communications and programs across the organization.

You will be responsible for developing and implementing comprehensive communication strategies, processes, and change management solutions that align with our business objectives and support our team’s focus areas and transformation initiatives.

You will collaborate with and support the Product Leadership teamto develop strategic recommendations across many essential areas : domainstrategy (e.

g., merchandise, marketing, supply chain), portfolio management, and product excellence.

A day in the life

Communications : Drive and develop internal and external communications strategy, events, and initiatives for the Product Management Leadership team.

Work with PdMLeadership and key partners (e.g., HR and Finance) to develop and execute communication plans that will include a focus on strategic vision, product management process, and ways of working.

Develop, coordinate, and implement strategic plans to effectively convey Product Management transformation objectives and initiativesto both internal and external stakeholders (e.

g.,a new Product Playbook, Tool releases, and Product Management Training).

Oversee internal communication and change management efforts to ensure that employees are informed, engaged, and aligned with organizational, domain, and company goals and objectives.

Leadership Effectiveness : Own and drive processes, including follow-through and related communications to enable successful organization leadership.

Assess current meetings and decision-making forums and provide recommendations for increasing effectiveness and the appropriate sequence / cadence.

Identifyand facilitateopportunities to create cross group collaboration and synergies.

Ensure preparationfor Product Management ceremonies and events are understood and happen in a coordinated way across teams, so that meetings are highly productive and follow-up / accountability measures are in place.

Strategy Development : Translate complex ideas and strategies into compelling and visually engaging presentations and storytelling artifacts to effectively communicate strategic objectives and other business critical concepts with stakeholders, partners, and teams.

Distill intricate concepts into clear and concise narratives, utilizing storytelling techniques to enhance understanding and engagement.

Collaborate closely with PdM Leadership to understand their visionand goals and translate these insights into impactful visual presentations and artifacts.

Ensure coherence and consistency in messaging across presentation materials, maintaining organization alignment and best practices.

You’ve got this if

A bachelor's degree.

10+ years of related experience (e.g., product mgmt., financial planning, project management, business process engineering in a technology-focused environment).

Experience working at a leading management consulting firm (e.g., Bain, BCG, McKinsey, Deloitte) a plus.

Communications Expertise : Passionate about turning ideas into visual storytelling moments. Has strength increating strategy anddriving execution across written, verbal, and social mediums internally and externally.

Understands how to communicate at scale.

Strong StrategicThinking and AnalyticalSkills : Ability to translate business objectives,strategies, and ideas into effective communications, meetings, and processes that drive organizational change,consistency, reliability,and efficiency.

Track Record of Success : Demonstrated ability to drive complex strategies and projects - exceeding expectations and delivering business results.

Experience working on high profile projects with senior level executive visibility and engagement.

Comfort ManagingAmbiguity and Uncertainty : Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities.

Confidence to navigate a vast array of information and stakeholders. Anticipates,identifies, and mitigates impact of decisions and implications for people and teams internally and externally.

Ability to Bring People Together : Builds partnerships and trust and keeps a pulse on the needs and opportunities of the organization.

Brings diverse groups together to foster a respectful, positive, transparent, and collaborative environment.

Solid Judgement & Instincts : Proven ability to make principled decisions under pressure and find a path forward, particularly when there are different / competing points of view.

Proactive with the ability to execute with minimal follow-up. Can handle sensitive and confidential information with discretion.

We’ve got you covered

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including :

• Medical / Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.