Customer Service Representative

Search Solution Group
Tonawanda, NY, United States
Full-time

Mechanical / Automobile background preferred

Responsibilities :

  • Handle incoming calls from customers with professionalism and courtesy.
  • Process orders accurately and efficiently, ensuring customer satisfaction.
  • Build and maintain positive relationships with customers to enhance overall experience.
  • Demonstrate excellent organizational skills to manage multiple tasks seamlessly.
  • Utilize proficiency in Microsoft Word and Excel for effective data management.

Qualifications :

  • Strong interpersonal skills with a friendly and approachable personality.
  • Excellent verbal and written communication skills.
  • Organizational and multitasking abilities to thrive in a fast-paced environment.
  • Proficiency in Microsoft Word and Excel for data entry and tracking.
  • Previous experience in customer service or inside sales is a plus.
  • Equivalent professional experience will be considered in lieu of a formal degree.
  • 8 days ago
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