Information Technology Operations Lead

Royal & Ross
TX, United States
Full-time

The OT Lead will support the design, implementation, and maintenance of the operational technology (OT) infrastructure and network systems.

This role involves monitoring network performance, troubleshooting issues, and ensuring the reliability and security of OT systems.

The OT lead will collaborate with various teams to support the organization's technology needs. This individual will champion the convergence of OT and IT.

KEY RESPONSIBILITIES

Continuously monitor network performance and identify potential issues that could impact operational efficiency.

Conduct routine maintenance tasks, including software updates, patch management, and hardware inspections.

Utilize network monitoring tools to analyze network traffic, identify anomalies, and diagnose network problems

Generate reports on network performance and identify trends that require further investigation

Support the OT Infrastructure / Network Engineer and OT Security Lead with tool Proof-of-Concepts (POCs), requirements gathering, and reporting tasks

Assist network engineers in troubleshooting complex network issues and implementing solutions

Oversee complex restores, periodic validation, application monitoring, simple restores, and compliance reporting for backup and restore systems.

Manage new server deployments, design tasks, utilization monitoring, alarm and event management, hardware failure resolution

Handle cluster management, design tasks, utilization monitoring, alarm and event management, hardware failure resolution, RMA initiation, and guest monitoring for virtualization environments.

Provide oversight, design tasks, update testing, alarm and event management, hardware failure resolutions, image maintenance, and laptop shipment for device management.

Requirements :

Bachelor's degree in Computer Science, Engineering, or a related field.

8+ years of experience designing, building and supporting large scale modern data platforms

Strong understanding of OT environments

Expertise in backup and restore systems, server deployments, virtualization management, and device management

Hands-on experience with security technologies including SIEM, IDS / IPS, firewalls, and endpoint protection.

Strong leadership and communication skills with the ability to collaborate effectively with various teams.

Relevant certifications such as CCNA, CCNP, VCP-NV, AWS Certified Advanced Networking, or Microsoft Certified : Azure Network Engineer Associate are preferred but not required

Strong understanding of TCP / IP networking concepts and protocols

Proficiency in network monitoring tools and network traffic analysis techniques

Working knowledge of network troubleshooting methodologies

OT Lead

Familiarity with OT network security principles

Excellent analytical and problem-solving skills

Working knowledge of the LNG industry and its operational processes

16 days ago
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