Job description
The Soho Diner located in the Soho Grand Hotel seeks an Assistant General Manager responsible for all aspects of the day-to-day Food & Beverage operation with a solid focus on front of house operations and management of the entire guest experience.
Candidate must have exceptional customer service, NYC restaurant experience, as well as positive leadership and supervisory experience.
Experience with all elements of service and training as well as the administrative responsibilities of budgeting, staffing, hiring, and controlling expenses are imperative.
Soho Diner is an elevated American diner that pays homage to the neighborhood’s rich history by blending the simple pleasures of a New York five-and-dime with the spirit of the city’s current dining scene.
Soho Diner offers an all-day menu of American classics, along with cocktails, natural wines, and restorative, non-alcoholic beverages.
We employ a close-knit group of natural-born entertainers, supreme go-getters and masters of hospitality.
Candidates must love food and beverage, good music and being around some of the most interesting people in New York City on a daily basis.
Previous NYC restaurant manager experience a must.
Responsibilities :
- Oversee the daily operations of the Soho Diner
- Achievement of budgeted food sales, beverage sales, labor costs and profitability
- Completion of monthly forecasts.
- Develop and maintain all Standard Operating Procedures.
- Oversee all scheduling and weekly payroll.
- Ensure high quality and consistent customer service
- Develop and implement strategies to increase revenue and profitability
- Monitor and maintain inventory levels and control costs
- Train, supervise, and evaluate team members
- Handle customer inquiries, complaints, and special requests
- Maintain compliance with health and safety regulations
Skills :
- Strong leadership and management abilities
- Excellent communication and interpersonal skills
- Ability to analyze financial data and make informed decisions
- Strong problem-solving skills
- Attention to detail and ability to multitask in a fast-paced environment
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