Responsibilities :
- Monitor and resolve minor network issues on a 24x7 basis (shift work will be required).
- Elevate issues to Tier-2 when immediate resolution isn’t possible.
- Collaborate with the IT team on the development and maintenance of network infrastructure.
- Provide technical end-user support, perform troubleshooting, and resolve Tier-I network issues.
- Run automated (pre-configured) diagnostic tests on the communication between computers, routers, modems, and servers.
- Network and server security scanning and patching using Rapid7, Nmap, and Nipper scanning tools (Preconfigured scans).
- Train junior IT staff and provide on-site field technicians with remote technical support.
- Keep informed of advancements in network infrastructure and technologies.
Required :
- Must have an active TS / SCI with Poly level clearance and the ability to maintain that clearance level.
- Bachelor's degree in computer science, information science, or specialization in network engineering. Experience in lieu of a degree will be accepted.
- Prior experience / familiarity with Cisco or Aruba command line interface (configs).
- A minimum of two years' experience as a NOC technician, Sys-Admin, or similar.
- Knowledge of network technologies, connectivity, protocols, and security.
- Analytical and problem-solving skills.
- Great interpersonal, communication, and collaboration abilities.
- Excellent organizational and time management skills.
- Availability for 24x7 shift work; On-call availability outside of business hours to resolve urgent network issues.
- Willing to learn new technologies and methods.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.
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