Salesforce Technical Business Analyst
SunSoft OnlinePhoenix, AZ, usjob_description.job_card.variable_days_ago
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job_description.job_card.job_descriptionServe as a liaison between IT and business stakeholders, ensuring clear communication and alignment on project goals and deliverables. Perform gap analysis and identify areas for process improvement using Salesforce tools and capabilities. Support configuration and testing of Salesforce features such as objects, workflows, validation rules, and reports. Assist in managing Salesforce projects and enhancements, ensuring timely delivery and compliance with business needs. Develop and maintain detailed process flows, data maps, and documentation. Conduct user training sessions and support change management efforts. Maintain up-to-date knowledge of Salesforce platform capabilities and recommend best practices. API Data Migration Gathering, analyzing, and documenting business requirements Collections / Payments experience Salesforce Certification Scrum Certification SaFE Certification
Job Description
- This is a Hybrid role
Roles & Responsibilities
Required Skills
Preferred Skills
Experience Required
5 + years of Salesforce experience as a Business Analyst
Requirements
Bachelor's Degree
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Salesforce Analyst • Phoenix, AZ, us
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