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Care Management Support Coordinator

Care Management Support Coordinator

VirtualVocationsSaint Paul, Minnesota, United States
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A company is looking for a Care Management Support Coordinator II.

Key Responsibilities

Conduct outreach to members via phone to assist with care plans and connect them to health plan and community resources

Serve as the front-line support for member and provider inquiries, explaining care plan procedures and protocols

Document and maintain non-clinical member records in compliance with state and regulatory requirements

Required Qualifications

High School diploma or GED

1 - 2 years of related experience

Fluency in Spanish and English is encouraged

Knowledge of health plan activities and resources

Ability to address Social Determinants of Health (SDOH) needs

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Care Management Coordinator • Saint Paul, Minnesota, United States