Assistant Store Manager (San Francisco)
The Company
Sunspel makes beautiful, everyday clothing that forms the foundation of the modern luxury wardrobe. We have been handcrafting garments and innovating unique fabrics in the UK for over 160 years, building a global reputation for uncompromising quality, timeless design, and luxury fabrics.
We believe in making clothes with care. We care about where we source our materials from, the people we work with and the quality of everything we do.
Our timeless wardrobe classics are a part of Britain’s cultural heritage. We made some of the world’s earliest T-shirts in the late 1800s, introduced the Boxer Short to the UK in 1947, and our Riviera Polo Shirt was tailored for the ultimate icon of British style, James Bond.
We have several stores in London, Tokyo and New York as well as being stocked in the top wholesalers globally. Over recent years we have grown our range into a full collection, and we are looking to expand our design team with a design Assistant is to support the team in developing future collections.
SUMMARY :
The Assistant Store Manager will be responsible for supporting the Store Manager in overseeing store operations, a high level of customer service and driving sales to ensure store goals are met / exceeded.
You will assist with leading the dedicated team of Stylists / Ambassadors and foster a positive work environment that encourages growth & development.
RESPONSIBILITIES :
- Assists in leading, coaching & motivating team to meet / exceed sales goals
- Leads by example with customer service, sales and sets the Sunspel standard
- Analyses sales & KPIs and takes necessary action to drive sales
- Ensure a high levels of customer loyalty and engagement through excellent customer service and visit follow up
- Assists the Store Manager in overseeing daily operations, ensuring a smooth & efficient client experience
- Assists in onboarding, ongoing training, scheduling management and provides feedback to Store Manager
- Helps in implementing strategies to drive store sales through VIP customers, local businesses & neighbors
- Assist in managing inventory levels to ensure product availability
- Maintain outstanding store condition & visual merchandising standards set by Sunspel
- Support Store Manager & Store Team with all other assigned duties
WHAT YOU WILL BRING :
- 3-4 Years’ experience in a sales management role or hospitality setting
- Strong leadership skills and business acumen
- Strong organizational skills, multi- tasker and ability to delegate where necessary
- Excellent written, communication and interpersonal skills
- A knack for attracting, identifying and inspiring employees
- Excellent Microsoft Office Suite, NetSuite skills
- Team player with a can-do attitude
WHERE YOU WILL WORK :
- This position is 100% instore
- Flexibility in schedule including working weekends & holidays with the needs of the business
- Standing, walking, moving for a minimum of 4- 8hrs daily
- Ability to lift and carry 40lbs
WHAT WE OFFER :
Competitive salary (exempt)
Commission
Benefits (health, dental, vision, 401K)
Generous clothing allowance (seasonal / annually)
To apply please send a Resume and covering letter to : sara.botwood-guest@sunspel.com
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