Global Senior Business Process Analyst, Contingent Workforce

Job Description

The Senior Contingent Workforce Business Process Analyst will be responsible for leading the evaluation, optimization, and implementation of sophisticated processes related to the management and utilization of contingent workers within Western Digital.

This role involves applying advanced analytical skills to identify complex workflow inefficiencies, driving strategic initiatives, and collaborating with cross-functional teams to elevate the management of temporary, contract, and freelance personnel.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Process Strategy and Design :
• Lead the development and execution of the organization's contingent workforce process strategy, encompassing sourcing, onboarding, contract management, performance evaluation, and offboarding.
• Collaborate with key stakeholders to identify opportunities for process enhancement, automation, and alignment with business objectives.
• Design end-to-end processes that maximize efficiency, compliance, and the overall experience of contingent workers and internal stakeholders.
• Process Analysis and Optimization :
• Conduct comprehensive analyses of existing contingent workforce management processes, identifying pain points, bottlenecks, and areas for improvement.
• Utilize advanced data analytics to generate insights and recommendations for process optimization, cost reduction, and risk mitigation.
• Implement process improvements and track their impact on key performance metrics.
• Technology Integration and Innovation :
• Evaluate and select advanced technology solutions and tools that enable seamless contingent workforce management.
• Collaborate with IT and procurement teams to oversee the implementation, integration, and maintenance of technology platforms.
• Drive innovation by exploring emerging technologies, such as AI, machine learning, and analytics, to enhance contingent workforce processes.
• Cross-Functional Leadership :
• Collaborate with HR, legal, compliance, finance, and other departments to ensure cross-functional alignment and cohesive execution of contingent workforce strategies.
• Act as a subject matter expert and thought leader in contingent workforce management, contributing insights and recommendations to senior leadership.
• Compliance and Risk Management :
• Stay abreast of evolving labor laws, regulations, and compliance requirements related to contingent workforce management.
• Develop and maintain robust processes and documentation to ensure compliance with legal and regulatory standards, including proper worker classification and contract terms.
• Strategic Planning and Reporting :
• Develop and maintain detailed project plans for process improvement initiatives, ensuring milestones and deliverables are achieved.
• Generate comprehensive reports and dashboards that provide visibility into contingent workforce metrics, performance, and outcomes.
• Present findings, progress, and recommendations to senior management and key stakeholders.

Qualifications

REQUIRED :

• Bachelor’s degree with 7+ of experience in indirect strategic sourcing with a multi-national organization with an emphasis in software, hardware and telecommunications procurements
• Extensive experience in business process analysis, process improvement, or operational excellence, with a focus on contingent workforce management.
• Expertise in technology solutions and platforms for process automation and optimization.

PREFERRED :

• MBA or JD preferred
• Project management certification (e.g., PMP) and experience managing complex projects. preferred

Additional Information

Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics.

We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment.

We comply with the laws and regulations set forth in the Know Your Rights : Workplace Discrimination is Illegal poster. Our pay transparency policy is available here : Pay Transparency Nondiscrimination Provision (dol.gov)

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within.

We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us.

We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process.

Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Based on our experience, we anticipate that the application deadline will be 01 / 08 / 2025 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline.

If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline.

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Compensation & Benefits Details

• An employee’s pay position within the salary range may be based on several factors including but not limited to (1) relevant education;
• qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results;

4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.

The salary range is what we believe to be the range of possible compensation for this role at the time of this posting.

We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York.

This range may be modified in the future.

You will be eligible to participate in Western Digital’s Short-Term Incentive (STI) Plan, which provides incentive awards based on Company and individual performance.

Depending on your role and your performance, you may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan.

Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan.

RSU awards are also available to eligible new hires, subject to Western Digital’s Standard Terms and Conditions for Restricted Stock Unit Awards.

• We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical / dental / vision insurance;
• life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program;
• other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity;

tuition reimbursement; transit; the Applause Program, employee stock purchase plan, and the Western Digital Savings 401(k) Plan.

Note : No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.

The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.