Night Auditor

Job Description

Job Description

Doubletree Schenectady  of Schahet Hotels is seeking a Night Auditor to join our growing team.

Are you friendly and able to work in a fast-paced environment? The Hotel Night Auditor attends to guests’ needs, including, but not limited to, registration, checkout, and cashiering.

About Us

As a leader in the hospitality industry, Schahet Hotels has built a reputation based on exceptional culture and superior service. We have earned the title of “Best Places to Work” the past 3 years (‘21, ‘22, ‘23) and are excited to expand our team as we continue to grow! While a large organization, we believe culture is the forefront of our business. We refer to our shared values as RISE : Respect, Integrity, Service, and Excitement. We believe that when our team members are happy, everyone benefits!

Benefits

• Insurance
• Medical
• Dental
• Vision
• VPS
• PTO
• Employee Discount
• Employee Assistance Program
• 401K w / Match
• Life Insurance
• Referral Bonus Program

Responsibilities

Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that are not already in house

Explain and provide any promotional items to each guest checking in

Responds promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be met

Cover other areas of hotel as needed

Document any guest accidents by completing the accident report form

Complete the maintenance log whenever a complaint is reported

Maintain all areas of the front desk

Take the initiative to greet guests in a friendly and warm manner

Other duties as assigned

Qualifications

High School diploma / GED required

Some college preferred

Good accounting and math skills

Experience handling cash, credit card procedures, and use of math concepts

EEO Statement

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Welcome to Schahet Hotels! Learn more about us, click on the link :   Schahet Hotels Video