Community Health Worker (Population Health)

Job Description

Job Description

CareSTL Health is seeking a full-time Community Health Worker for our Population Health Department to build trusted relationships and partnerships in the community served while coaching and empowering patients to take an active role in healthy lifestyles.

In addition, this Community Health Worker will be responsible for effectively educating and linking patients, families, communities, and providers to community-based resources by coordinating with area agencies.

Essential Functions :

• Engage in the community through outreach to recruit high-risk patients and those not seeking care.
• Complete Protocol for Responding to and Assessing Patients', Assets, Risks, and Experiences (PRAPARE) tool for all patients seen and address barriers as well as provide resources to patients who are in need.
• Engage patients in their care including preventative care, chronic disease management, and self-management.
• Assist the primary care team in developing care management processes such as the use of guidelines, disease management techniques, case management, and patient education to improve self-management of chronic diseases.
• Follow-up with members via phone calls, Telehealth, home visits, and visits to other settings where members can be reached.

Other Duties :

• Empower, coach, and serve as a liaison with the patient, CHC clinical care team, and community partners.
• Assist patients in meeting their identified social determinants of health needs.
• Provide navigation to community-based services
• Evaluate crisis situations and apply appropriate interventions.
• Collaborate with team members to maximize prevention efforts and create solutions to overcome barriers to achieving healthcare goals.
• Connect members with transportation resources and give appointment reminders in special circumstances. Transporting members is strictly prohibited.
• Performs general support activities and carries out special projects as required.

A Successful Candidate :

• Knowledge and competencies with harm reduction, motivational interviewing, and relevant treatment modalities that are being used in the field.
• Knowledge of culture and values in the local community.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Ability to give full attention to what other people are saying, taking time to understand the points being.
• Ability to communicate information and ideas in speaking so others will understand.
• Proficient in Microsoft Excel.
• Excellent verbal and written communication skills.

Qualifications : Education

Education

• High School Diploma or GED Equivalent required.
• Successful completion of the Community Health Worker (CHW) training program required.
• Candidate must have current Community Health Worker Certification.

Experience

• Must have 2 years of experience working in community health, human services, community outreach, and / or healthcare.
• Desirable experience includes customer service, patient / peer coaching, medical patient interaction, community relations, outreach, data entry, public speaking, and non-profits.

Other

Valid driver's license. Must have insured and reliable transportation.

Additional Information :

• Clinic hours are Monday - Friday 8 a.m. to 5 p.m.
• 11 paid holidays per year.
• Full benefits package.
• Public Service Loan Forgiveness.
• We believe that health care is right and not a privilege. At CARESTL HEALTH we are an equal opportunity employer healthcare center.

All applicants will be considered for employment without attention to race, color, sex, national origin, religion, veteran, or disability status.*