Sr IT Support Specialist

VirtualVocations
Marietta, Georgia, United States
Full-time
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A company is looking for a Senior IT Support Specialist.Key Responsibilities : Respond promptly and empathetically to user inquiries and requests for assistanceManage IT inventory and asset trackingProvision and maintain local and SaaS-based user accounts, troubleshoot network and technical issues, and develop IT strategiesRequired Qualifications : Minimum 3 years of professional IT support experienceStrong understanding of remote computer management, Google Workspace, and SaaS tech stacksComfortable working with minimal guidanceStartup experience and familiarity with SOC2 audits are nice-to-have qualificationsExperience with ITIL Certification, Okta Certification, MDM (Kandji preferred), and workflow tools is a plus

4 days ago
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