Associate Patient Care Coordinator (HUNTINGTON STATION)

Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York, Crystal Run Healthcare and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York and New Jersey. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.

Optum West Carver Medical h as an immediate opening for a friendly, patient focused and detailed oriented

Associate Patient Care Coordinator to join our team.

Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Schedule : This is a 37.5-hour work week, Monday through Friday between the hours of 7 : 30 am to 5 : 00 pm and one late night, Tuesday until 7 : 00 pm. The schedule will be determined by the hiring manager upon hire.

Location : 200 W. Carver Street, Huntington, New York, 11743

Primary Responsibilities :

Greet patients and conduct check-in process : Collect or verify demographic information, including key demographic fields

Load or update insurance information as needed

Answer telephone calls promptly and courteously for all specialties

Confirms and schedules appointments

Verify eligibility and authorization and flag appointment accordingly

Scan insurance card(s)

Collect co-payments and outstanding balances

Post payments received in practice management system and provide system-generated receipts

Ability to float to other locations as needed

Schedule appointments using approved scheduling guidelines

Ability to be cross trained for medical assistant

Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians

Monitor daily reminder call logs; conduct outreach to patients requiring appointments; contact patients who, no show, for follow up appointments for chronic conditions or preventive care

Monitor administrative tasks in the EHR and respond timely

Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits

Assist coworkers as needed to assure smooth office operation and delivery of excellent service through teamwork

Demonstrate respect for patients and Optum staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality

Ability to be cross trained between departments and be an proficient in the department assigned

Perform other duties as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit p