Overview
A Restaurant Manager is generally responsible for providing strong, positive leadership to his / her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant.
They are responsible for the overall operation of the restaurant according to Dunkin’ standards, franchisee policies and procedures and in compliance with all applicable laws.
Responsibilities Include :
- Able to perform all responsibilities of restaurant team members
- Lead team meetings
- Deliver training to restaurant team members
- Ensure Brand standards, recipes and systems are executed
- Create and maintain a guest focused culture in the restaurant
- Review guest feedback results and implement action plans to drive improvement
- Communicates restaurant priorities, goals and results to restaurant team members
- Execute new product roll-outs including training, marketing and sampling
- Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
- Control costs to help maximize profitability
- Completion of inventory on a periodic basis as determined by Franchisee
- Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
- Completion of DCP and other vendor orders
- Conduct self-assessments and corresponding action plans
- Ensure restaurant budget is met as determined by Franchisee
- Manages cash over / short in restaurant and ensures team members are following franchisee’s cash management policies
- Engages with Dunkin’ Brands Field Operations team as appropriate
Management Responsibilities Include :
- Recruit, hire, onboard and develop restaurant team members
- Plan, monitor, appraise and review employee performance
- Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Education / Experience :
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management
- Previous leadership experience in retail, restaurant or hospitality
- College Degree preferred
Key Competencies
- Strong analytical skills and business acumen
- Works well with others in a fun, fast-paced team environment
- On time, demonstrates honesty and a positive attitude
- Willingness to learn and embrace change
- Ability to train and develop a team
- Guest focused
- Time Management
- Problem solving
- Motivating others
Physical Demands / Working Conditions :
- Standing on feet
- Repetitive motion including bending, stooping and reaching
- Lifting packages (if applicable)
- Wearing a headset (if applicable)
- Working in a small space
Restaurant Manager
Takes the lead when the General Manager is off duty in conjunction with other Restaurant Managers. To oversee and direct the seamless running of the restaurant, including management of service staff and Floor Managers. Upholds the restaurant’s standards and procedures are adhered to by employe...
Restaurant Manager (Dunkin)
DUNKIN' Restaurant Managers lead a team!. Whether at this location or one of our 100+ other stores we have opportunities for Restaurant Managers and we now offer a. If you love guest service and the energy of a restaurant, and you want to work where you are valued and respected, apply today and lead...
Restaurant General Manager
As the Restaurant General Manager, you identify the strongest crew and train them to. As the General Manager you lead the success of the. Have at least five (5) years restaurant/retail and people management experience. Strong understanding of restaurant maintenance programs and implementation. ...
Restaurant Manager
Like the swinging patrons of the '50s and '60s hotspots this restaurant celebrates, The Surf Club Restaurant knows how to have fun. With more than 10 properties and 800 employees, the Thomas Keller Restaurant Group (TKRG) has grown from one restaurant to a large family of businesses. The French Laun...
Assistant Restaurant General Manager
The Assistant General Restaurant Manager works under the direction of the Restaurant General Manager. Assists Restaurant General Manager (RGM) in ensuring all employees are trained. At Church's®, we’re not your typical quick service restaurant. And for over 65 years, our restaurant has been a place ...
Restaurant Manager
Takes the lead when the General Manager is off duty in conjunction with other Restaurant Managers. To oversee and direct the seamless running of the restaurant, including management of service staff and Floor Managers. Upholds the restaurant’s standards and procedures are adhered to by employees and...
Store Manager
What You'll Do As A Store Manager: . Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. Additionally, Panda Restaurant Group, Inc. ...
Restaurant Manager
The manager is responsible for leading department-level restaurant operations; models and demonstrates leadership that is grounded in the Darden Core Values. A minimum of 2 years, current, salaried management experience in a high- volume upscale restaurant or high end resort restaurant . Restaurant ...
Asst Restaurant Manager - Ft. Lauderdale, FL
Reports To (Title): Restaurant General Manager Department: Field Operations Job Summary: The Assistant General Restaurant Manager works under the direction of the Restaurant General Manager. Key Duties/Responsibilities: * Assists Restaurant General Manager (RGM) in ensuring ...
Assistant Manager
GUEST</h4><ul><li><p>Motivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facility</p></li></ul><h4>PEOPLE</h4><ul><li>Provides coaching and feedback to Shifts Coordinator...