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Head of Community

Head of Community

Best Friend FinanceSan Francisco, CA, US
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About us

UGLYCASH  is both a statement and our way to  deliver the difference against everything that is wrong  with the traditional — the dishonesty protected by the fine print — the cold and distant financial institutions that easily discriminate based on where you are, who you are, or how much money you have.

We want to do things differently; to change the lack of honesty and fine print for candid transparency and brutal honesty , to change the discrimination for global financial inclusion, to change the cold and distant financial institutions situated at the top of buildings,  for a human connection with the people that we serve.

To make it possible, we have built things differently — to offer different services we couldn’t be them, so we wanted to make it clear through our services, that we are not who they are ; we needed our name to be a statement to differentiate ourselves, as we come to do things differently. We don’t build trust because of our name.  We build trust because of our authenticity, honesty, and human connection . Our name helps us achieve that.

But why? Why do this? We’re driven by a deeper human mission — we believe access to stable currency is a human right , and the disparity in access to financial services fuels the inequality gap and mass migration. It is for this reason — for THE PEOPLE — that we exist and why we must win to serve everyone.

Check us out on : 🔗  Instagram

🔗  TikTok

🔗  Recent overview from Gabo on X (CEO)

We're looking for a Head of Community who will lead UGLYCASH's online and in-person communitites and support functions.

What you’ll be doing :

  • Manage and grow UGLYCASH's cross-platform online communities (e.g. X, Reddit, WhatsApp, Discord)
  • Create, curate and produce community content (live streams, online resources, social posts)
  • Scale community support and moderation infrastructure (CRM, support ticketing systems)
  • Coordinate and run in-person community events and meetups
  • Collect and synthesize community feedback to influence product development
  • Serve as a public ambassador and figurehead for UGLYCASH

Requirements

What we look for in you :

  • 3+ years of relevant experience in technology and crypto
  • Experience leading and growing a community
  • Experience scaling and operationalizing customer success systems
  • Operational experience in a crypto startup / project
  • Experience managing and growing a team
  • Very active on social media with an existing following
  • Deep connectivity in / understanding of the crypto ecosystem
  • Great communicator, comfortable talking in public and hosting live events
  • Exceptional detail-oriented operational, project management and organizational skills
  • A relentless, growth-oriented self-starter
  • Located in the United States and willing to move to San Francisco after hire

    • Benefits

  • Compensation : We offer a competitive compensation plan that includes cash & the potential for a token grant
  • Healthcare coverage : Comprehensive medical, dental, and vision insurance plans
  • Nomadic / remote work opportunities : Enjoy the flexibility of working remotely for 2 months a year
  • Paid time off : Our policy includes 3 weeks of vacation, sick days, company holidays, and bonus anniversary days
  • Parental & Bereavement Leave : Paid parental leave for new parents, including maternity, paternity, and adoption leave
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    Head Of Community • San Francisco, CA, US

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