Customer Service Manager - State Farm Agent Team Member
Benefits :
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION :
As a Customer Service Manager - State Farm Agent Team Member with Richard Fernandez - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.
Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.
We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES :
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS :
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
- Obtain Property / Casualty / Life Insurance licenses.
BENEFITS :
- Hourly pay plus commission / bonus
- Growth potential / Opportunity for advancement within my office
- Paid time off (vacation and personal / sick days)
- Health benefits
- Valuable career-building experience
Manager, Team Member Relations
The Manager, Regional Team Member Relations reports to the Dir, TM Relations and participates in the development, implementation, and administration of the TM Relations center of excellence strategy for their respective region or business line which is aligned to the broader organizational goals. Ma...
Receptionist - State Farm Agent Team Member
Walter Casanas State Farm Insurance Agency is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly...
Office Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. As an Agent Team Me...
Office Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. As an Agent Team Me...
Customer Service - Self Storage Manager
Our Property Managers get to work independently at multiple locations; spending time both inside and outside. We assess customer storage needs and make suggestions, including selling packing and moving supplies. We help keep our customers current with payments and make reminder and collection calls ...
Customer Service Team Member
Deliver friendly customer service by helping customers shop at our store and find what they’re looking for. Communicate events with clients and store team members. Educate customer on Voice of Customer (VOC) survey. Interact with others in an accepting and respectful manner; remain positive and resp...
Junior Account Manager/Customer Service Representative
Communicate daily with sales, operations, and various logistics departments to efficiently and accurately process, allocate and ship all customer orders based on specific retailer requirements. Resolve customer inquiries / concerns professionally and in a timely manner. Self-motivated individual, mu...
BroadBolt Distributor/Agency - Sales Team Manager for Broadband, Internet, and Streaming Services (ORANGE, NJ)
As a BroadBolt Distributor/Agency - Sales Team Manager, you will lead your team of Broadband Agents dedicated to promoting and enrolling eligible customers into affordable home internet and streaming TV service packages for a leading Fortune 500 company. Customer Relationship Management : Foster pos...
Team Member - Service Champion
You enjoy people and providing friendly, accurate service to customers as well as your teammates and managers. Communicating with customers, teammates and managers in a positive manner. Our Leaders teach & inspire their teams to deliver our flavorful products with fast & friendly service, while guid...
Team Member - Service Champion
You enjoy people and providing friendly, accurate service to customers as well as your teammates and managers. Communicating with customers, teammates and managers in a positive manner. Our Leaders teach & inspire their teams to deliver our flavorful products with fast & friendly service, wh...