Account Representative - State Farm Agent Team Member

Job Description

Job Description

ROLE DESCRIPTION :

As an Account Representative - State Farm Agent Team Member for Amanda Chase Koenig - State Farm Agent, you are vital to our daily business operations and customers success.

You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments.

You improve the lives of our clients by proactively marketing relevant products and services.

At Amanda Chase Insurance Agency, we take immense pride in consistently ranking among the top 5% of State Farm Insurance agents in the United States.

Working with us is a unique experience due to the level of skill, knowledge, and drive it takes to be on our team. However, what truly sets us apart is our dedication to providing exceptional service with a personal touch, empowering our clients to safeguard their dreams and build a secure future.

We truly value of each team member's contributions and working with us is an honor we take seriously.

RESPONSIBILITIES :

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.
• Promote successful and long-lasting customer relations.
• Exhibit and uphold our agency core values of Optimism, Balance, Respect, Accountability, and Growth.

QUALIFICATIONS :

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience managing client relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate client needs.
• Able to effectively relate to a client.
• Proactive in problem solving.
• Pride in getting work done accurately and timely.
• Ability to work in a team environment.
• Ability to multi-task.
• Bilingual - Spanish preferred.
• Property and Casualty license (must be able to obtain).

BENEFITS :

• Generous Paid time off (holidays and personal / sick days).
• Salary plus commission and tiered individual and team bonus plan.
• 401k.
• Health Insurance Stipend.
• Disability Insurance Stipend.
• Growth potential / opportunities for advancement within my agency.
• Agency sponsored team outings.
• Ongoing education on top sales and service strategies.
• Working with a highly sought after team with an excellent agency culture.

We believe in our agency mission of being true advisors to our clients. If you are motivated to help clients get the insurance coverage they need, and are driven to succeed in a prestigious, industry leading agency, we can wait to meet you and embark on this journey together!