Description
Compensation : $19.00 per hour or more depending on experience, plus commission pay
Location : Overland Park, KS
Full-Time, Monday-Friday, In-Office
Here's Why Our Team Likes Working with Us :
- Benefits eligible at 30+ hours per week.
- Medical, dental, vision, and 401K
- Matching 401k
- Paid Time Off (PTO)
- Supplemental insurance available
SUMMARY
This position is responsible for promoting CNS’s vision and mission in the identified growth marketplace and generating revenue through patient recruitment / retention.
To meet these objectives, the Benefits Outreach Coordinator (Inside Sales Representative) will develop ongoing, mutually beneficial relationships with EEOICPA referral sources and active leads through frequent, personal telephonic contact.
In addition, this role is responsible for working with patients, families, and health personnel to assist in the growth of our company and acquire referrals from the health care community.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following :
Employee must have regular attendance / punctuality, be able to work with others at all levels of the Company, have exceptional customer service, and be completely honest.
Other assigned duties include :
- Establishes and maintains lasting connections and relationships and provides education regarding CNS services to encourage trust and loyalty.
- Become an expert in the EEOICPA program via complete on the job training.
- Identifies opportunities and refers claimants for assistance and / or education.
- Works with claims department to assist potential EEOICPA claimants through the OWCP claims process.
- May interact with professionals of various health service agencies to determine patient eligibility services.
- Maintains and build partnerships and coalitions with advocates in the EEOICPA arena.
- Assists with Demonstrate growth through word-of-mouth marketing, -, events, and direct contact with individual clients, the DOL, and community professionals.
- Promote and sell CNS services, education appointments and sales opportunities for outside sales
- Participates in lead generating activities as defined by management.
- Meet sales goals and objectives set by leadership.
- Submits required reports per established timelines.
- Other Duties as Assigned
SUPERVISORY RESPONSIBILITIES
This position does not have direct supervisory responsibilities.
TFIND
Requirements
QUALIFICATIONS :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
EDUCATION and / or EXPERIENCE
Required :
At least 2 years of sales or call center experience
Preferred :
- Bachelors Degree preferred
- Healthcare sales experience preferred
RELATED COMPETENCIES
Communication : Both strong listening and communication skills are crucial. A successful Benefit Outreach Coordinator will know when to talk and when to listen.
Coordinators will also learn how to listen for common objections and utilize sales training to overcome them.
Teamwork : Must be able to interact with operations, marketing, or other sales team members to meet sales goals. Interpersonal and teamwork skills will assist in effectively working in a team environment.
Persuasion : Skills in persuasion and influencing will assist in closing a sale. You will learn to build relationships, develop trust and learn when to persuade.
Language Skills : Must be able to read, analyze, and interpret general business practices, policies and procedures, professional journals, technical guidelines, and governmental regulations.
Must be able to write reports, and business correspondence,. Must be able to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Must be able to provide guidance and direction accurately and clearly to Company staff and employees.
Building Partnerships : Identify opportunities and take actions to build strategic relationships between one's area and other areas, teams, departments, units, or organizations to help achieve business goals.
Decision Making : Identify and understand issues, problems, and opportunities; possess ability to analyze data from various sources to draw conclusions;
utilize effective approaches for choosing a course of action or developing appropriate solutions; take action that is consistent with available facts, constraints, and probable consequences.
Customer Service : Must have exceptional customer service skills. Must have an in-depth understanding of business communication etiquette.
Travel Requirement : Not required but must be able to assist outside sales on local assignments up to 20% of the time.
CERTIFICATES, LICENSES, REGISTRATIONS, & MEDICAL REQUIREMENTS
Valid Driver’s License
CLEARANCES
The following background checks are conducted :
- Criminal background
- OIG Exclusion List
- Sex Offender Registry