Claims Manager Marine Insurance (m/f/d)

Actively shape the development of Georg Duncker!

Georg Duncker is one of the world’s leading marine insurance brokers, with a history spanning over 150 years. As a privately owned company with a long maritime tradition, Georg Duncker employs around 100 employees and handles more than 3,000 ships worldwide.

With headquarters in Hamburg and offices in Singapore, Houston, and Rotterdam, an international mindset and open culture has developed close collaboration and global outreach servicing markets across the continents.

The continuous expansion requires committed, loyal employees who contribute to the company’s continued success with innovative ideas.

To secure this goal, we are looking for a highly motivated Broker Marine Insurance (m / f / d) for our office in Houston, TX.

Responsibilities

• Handling of Hull & Machinery, P&I, and other related marine insurance claims for our international clients and subsequent negotiations with insurers.
• Negotiation, coordination, and settlement of claims with customers and opponents, insurers, underwriters, brokers, appraisers, banks, authorities, lawyers, recovery companies, shipyards, etc. worldwide.
• Preparation of claim-reimbursement and loss statistics in MS-Office for the insurance fields mentioned as well as reconciliation of the statistics with the insurances and shipping companies serving as a base for the renewal negotiations.
• File management and documentation of claims.
• Administration of the relevant insurance documents and coordination of payment transactions in the event of claims.

Your Profile

• Legally authorized to work in the US (US Citizenship, Employment Authorization Document, or Green Card) and holding a P&C license.
• Bachelor’s degree in law or marine-related subject; master’s degree desirable.
• 3+ years work experience in the maritime or insurance industry and / or field of international claims handling.
• Knowledge of relevant insurance conditions.
• High level of accuracy and sense of responsibility.
• Affinity and accuracy in dealing with numbers in daily business.
• Strong negotiation, communication, and presentation skills.
• High customer and service orientation.
• Problem-solving attitude and taking initiatives proactively.
• Team player and ability to collaborate closely with colleagues in various offices.
• Proficiency in MS Office (especially Excel).
• Flexible working hours and the possibility to work from home up to 2 days per week.
• Attractive location in Uptown Houston with modern office space and ergonomic height-adjustable desks.
• International working environment and occasional trips to Germany.
• Possibility to actively shape your own growth and professional development via various training opportunities through internal and external seminars.
• Interesting and varied tasks in a motivated, international team.

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