Customer Service Representative

CornerStone Staffing
Dallas, TX, US
$18 an hour
Full-time
We are sorry. The job offer you are looking for is no longer available.

Cornerstone Staffing is partnered with a customer in the electrical wholesale business. We are hiring a Refund Processing Specialist who possesses strong problem-solving and critical thinking skills! Experience in customer service and knowledge of electrical products are a huge plus!

Job Title : Refund Processing Specialist

Location : Downtown Dallas (on-site)

Pay : $18.00 / hr

Schedule : Business hours M - F 8 AM - 5 PM

Job Description / Requirements :

The Refund Processing Specialist will assist customers with refund inquiries related to electrical products via phone, email, and chat.

Responsibilities include processing refunds, addressing customer concerns, and ensuring a positive customer experience.

  • Minimum 2 years of customer service experience required; experience in refunds or claims preferred
  • Strong problem-solving skills and the ability to think critically
  • Excellent communication skills with a focus on customer empathy and active listening
  • Must be computer literate and comfortable using multiple systems simultaneously
  • Knowledge of electrical products is a plus
  • Experience with shipping, logistics, or LTL is beneficial
  • Detail-oriented with strong organizational skills

Application Process Includes :

  • Skills Testing
  • Drug Testing
  • Background Check

147351

1 day ago
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