Medical Interpreter -Amharic/English - PRN- Washington DC - On site

Job Title : Medical Interpreter - Amharic / English - PRN (As Needed)

Location : Washington DC - On site

Job Code : 240001RQ

Description

Under supervision, the Interpreter / Translator will provide language interpretation and translation services to patients and their families in critical, acute, or chronic medical situations as needed.

Services will be provided in person or through telephonic interpretation to assist patients and families in their interactions throughout the hospital.

Qualifications

Minimum Education : Bachelor's Degree or equivalent years of experience. (Required)

Minimum Work Experience : 1 year experience as an interpreter for individuals in critical situations. (Required)

Required Skills / Knowledge :

• Successfully pass the Interpreter Skills Assessment, or equivalent, provided by CNH. (Required)
• 40-hour Medical Interpreter Training Course Completion (must have proof of certificate from a reputable training institution). (Required)
• Bilingual capability in English / Amharic Medical Interpreter
• Understanding of medical terminology.

Functional AccountabilitiesPatient Care

• Facilitate communication among patients, families, and staff.
• Interpret directly and accurately, without omissions, additions, or interference with communication.
• Manage assignments independently without close supervision; maintain a professional role and sensitivity during critical medical and / or psychosocial situations;

respect all parties in the discussion and their individual roles.

• Set limits appropriately; maintain professional boundaries as an interpreter; uphold patient, family, and staff rights to confidentiality and privacy.
• Translate quickly and accurately patient-specific discharge instructions, physician and nursing instructions, and care instructions.

Staff Interpretation Services

• Educate staff in the use of interpreters and available interpretation services.
• Communicate with staff about staff needs and patient / family needs.
• Advocate for patients / families with staff to facilitate continuity of care.
• Assist staff to become increasingly culturally sensitive.

Administrative

• Effectively coordinate and schedule interpretation requests.
• Prepare daily schedules for interpretation assignments.
• Keep and organize interpretation requests and reports.
• Accurately document interpretation assignments in all systems and databases used and required by the program.
• Perform dispatching duties for the Language Services program as assigned.

Organizational AccountabilitiesOrganizational Commitment / Identification

Anticipate and respond to customer needs; follow up until needs are met.

Teamwork / Communication

• Demonstrate collaborative and respectful behavior.
• Partner with all team members to achieve goals.
• Be receptive to others’ ideas and opinions.

Performance Improvement / Problem-solving

• Contribute to a positive work environment.
• Demonstrate flexibility and willingness to change.
• Identify opportunities to improve clinical and administrative processes.
• Make appropriate decisions, using sound judgment.
• Use resources efficiently.
• Search for less costly ways of doing things.

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance.
• Continuously validate and verify information needed for decision making or documentation.
• Stop in the face of uncertainty and take time to resolve the situation.
• Demonstrate accurate, clear, and timely verbal and written communication.
• Actively promote safety for patients, families, visitors, and co-workers.
• Attend carefully to important details - practicing Stop, Think, Act, and Review in order to self-check behavior and performance.

Primary Location

District of Columbia - Washington

Work Locations

CN Hospital (Main Campus)

Learn more about the general tasks related to this opportunity below, as well as required skills.

111 Michigan Avenue NW

Washington 20010

Administrative Support / Customer Service

Position Status

Regular - PRN

Shift

Variable

Work Schedule

Variable

Job Posting

Jul 17, 2024, 6 : 36 : 53 PM

Full-Time Salary Range

45614.4 - 76024

Children's National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

Please note that it is the policy of Children's National Hospital to ensure a drug-free work environment.

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