Managing Director, Operational Risk Management

The Managing Director Risk Management is a strategic leader of Greystar’s risk and insurance department. This role is critical in understanding financial and operational risks and providing protection through effective insurance strategies and risk management practices.

JOB DESCRIPTION

Lead Risk Management Team :

Build and develop capabilities across the team. Adequately resource and empower the team to ensure business objectives are met.

Risk Assessment and Analysis :

• Conduct comprehensive risk assessments assets insured through the Master Insurance Program and, considering various factors such as project scope, location, regulatory requirements, cat exposures and environmental considerations.
• Analyze portfolio risks, third-party liabilities, and other factors that may impact the Master Program.
• Conduct comprehensive risk assessments and measure exposures to adequately place professional lines coverages.
• Oversee insurance captive and strategically manage usage and exposures within the captive.
• Manage insurance brokers to negotiate favorable terms, coverage, and premiums for insurance policies. Ensure adequate service and resources are in place with broker and vendor partners.
• Manage integration of mergers and acquisitions into global insurance programs by evaluating and securing appropriate coverage, providing post-acquisition integration support, and ongoing claims management.
• Demonstrate an understanding of comprehensive risk management to business areas, including vendor and merchant contract reviews, explanation of coverages, and recommending appropriate insurance requirements, and supporting loss control activities.
• Ensure risk management tools and systems are in place to manage information required for efficient day-to-day operations, analytics, workflows, exposure analysis, SOV and carrier data.

Claims Management :

• Oversee the claims management process, working closely with project managers, contractors, insurance providers, and third-party vendors to facilitate efficient and fair claims resolution.
• Ensure compliance with insurance policies and regulatory requirements during the claims process.
• Coordinate with EH&S to identify and mitigate claims trends and other loss exposures.

Contract Review and Compliance :

• Review contracts to identify and mitigate potential risks through appropriate insurance coverage.
• Ensure company and assets comply with insurance requirements stipulated in contracts and legal regulations.

Strategic Planning :

• Develop and implement strategic risk management plans and reporting, aligning with the organization's overall risk tolerance and business objectives.
• Provide recommendations to senior management regarding risk mitigation strategies and insurance coverage enhancements.

Communication and Collaboration :

• Communicate effectively with internal stakeholders, including asset managers, safety teams, finance teams, legal teams, and executives, to ensure a cohesive risk management approach.
• Collaborate with external parties, such as insurance brokers, underwriters, and regulatory authorities, to stay informed about industry trends and regulatory changes.
• Lead with data driven strategy.

Basic Knowledge & Qualifications :

• Bachelor's degree in Risk Management, Insurance, Business, or a related field. Master's degree or relevant professional certifications ARM, CRM, CPCU) may be preferred.
• 15+ years proven experience in risk management and insurance, with international experience. Preferably in multi-family real estate.
• Strong knowledge of industry regulations, insurance products, and risk management principles.
• Experience utilizing captive insurance vehicles and other risk finance methods to retain losses.
• Excellent negotiation and communication skills, with the ability to interact with diverse stakeholders. Strong executive presence.
• Analytical mindset and proficiency in data analysis tools to assess and quantify risks.

Compensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

Corporate Positions : In addition to the base salary, may be eligible for an annual performance bonus that is based on individual and company performance.

Onsite Property Positions : In addition to the base salary, may be eligible for a discretionary weekly, monthly and / or quarterly bonus based on budget.

Greystar seeks to attract, recruit, advance and retain top talent. Greystar’s compensation strategy is tailored to appropriately reward the skillset and experience that a team member will bring to the organization.

Robust Benefits Offered for Full-time Team Members :

Medical, Dental, Vision, Life

401(k) with Company Match (eligibility required)

Short-term & Long-term Disability

Critical Illness / Accident / Hospital Indemnity Plans

Employee Assistance Program

Generous Paid Time Off : Time off benefits include vacation, holidays, personal days, and sick time and parental leave

For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and / or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.