POSITION SUMMARY
The Manager, Benefits and Employee Relations is a critical member of the HR Super Team at Vistage. This role will be focused on benefits, leave administration, compliance, reporting, performance management, and employee relations.
We need someone who understands the balance of compliance and policy but pairs it with compassion, innovation, and a world-class delivery.
Above all, we need a team player with a "can do" attitude who will go the extra mile to ensure our employees are receiving the best support and customer service possible.
This role will report to the Director, Human Resources and oversee a team of three in employee engagement and facilities support.
THE COMPANY
Vistage is the world's largest CEO coaching and peer advisory organization for small and midsize business (SMB) leaders. We offer the most effective approach for SMB enterprises to achieve better results and grow faster as well as for SMB leaders to maximize their impact.
The 45,000+ members we serve are CEOs, owners and executives of SMB organizations located across the US and in 35 counties around the world.
These SMB executives typically spend a day or more with Vistage every month to immerse themselves in our comprehensive platform for making better decisions, getting better results and becoming better leaders.
Our platform features three core elements : valuable perspectives from a trusted group of peers, professional guidance and meeting facilitation from an accomplished business leader (the Chair), and deep insights from subject matter experts.
Vistage was founded more than 65 years ago and we've grown every year since then by innovating to stay on the cutting-edge of business and being relentless in delivering value to our members.
Our success is demonstrated by the fact that Vistage member companies grow 2.2 times faster than non-Vistage peer companies.
Learn more about us at www.vistage.com.
VISTAGE EMPLOYEE LIFE
Vistage's success is anchored by a unique culture which reinforces employee commitment to the Vistage mission. It is a spirit of collective success and achievement which is also reflected in our workplace.
Here's a sample of the employee experience that helps drive our success :
- Welcome to our home. Our US headquarters sits in the heart of San Diego's UTC area. It features an open, modern aesthetic with lots of collaboration spaces, free lattes and Cold-Brew on tap! From our San Diego base, we collaborate with colleagues based across the country and around the world.
- We sweat the details. Our onsite gym is decked out with Peloton bikes, a Mirror workout system and plenty of other equipment to keep your workout challenging and fresh.
On-site yoga classes, chair massages and smoothie days also help to keep us focused and healthy!
We invest in your career. Each employee has an actionable career progression plan developed through individual collaboration with their manager.
We focus on promoting from within and employee progression plans are complemented by all-staff development days held in our state-of-the-art learning center as well as access to tons of individualized development resources and a tuition reimbursement program.
We invest in you. Our employee benefits program is one of the most generous you'll find. Fully-paid healthcare is provided for employees through Anthem Blue Cross along with access to dental, vision and life insurance coverage.
Take care of your financial future with 401(k) matching funds eligibility after your first month as an employee and utilize the free individual investment counseling we provide to help you grow the money you've saved.
You'll also start with 16 days of paid time off per year to allow you to relax and recharge . . . employees receive additional annual paid days off based on tenure.
- We keep it fun! Whether you're enjoying our summer baseball outing, unwinding during an employee happy hour or toasting your co-workers at our epic annual holiday party, you'll see that we take having fun as seriously as helping our members succeed! The office vibe is business casual with flexible schedules along with freedom to work from home in bunny slippers if that's your thing! We value mutual respect and laughter .
- we hate stiff formality. You'll have regular access to Vistage executives-our CEO even buys everyone doughnuts several times a year to fuel his informal employee chats!
Vistage's culture and sense of mission drives employee loyalty : more than half of our staff has been with the company for five years or longer.
Are you ready to start your Vistage journey?
RESPONSIBILITIES : Benefits
Benefits
- Focuses on the strategic implementation, design, and evaluation of benefit plans to enhance the employees total rewards package on a global level
- Coordinate daily benefits processing. Handle enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, hardships and compliance testing.
- Serve as primary contact for plan vendors and third-party administrators.
- Oversee the processing of monthly invoices and billings, including auditing all benefits invoices for any changes between billing periods.
- Analyze current benefits, evaluating the use, services, coverage, effectiveness, cost, plan experience and competitive trends in benefits programs, and identify the company's stance.
- Review and distribute materials for benefits orientations, open enrollment and summary plan descriptions. Provide training and support to the field staff.
Leave Administration
Handles the leave administration process from the employees' initial notice of the need for leave to the return to work for all global employees.
This includes gathering and completing all required paperwork, determining eligibility, requesting medical certification as needed, and accounting for intermittent and reduced schedule leave use.
Compliance
Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments.
This may include safety training, anti-harassment training, health & safety trainings, and certifications.
- Attend regularly scheduled Health & Safety meetings for both US and UK health & safety committees.
- Provide ergonomic assessments employees
- Ensure compliance with applicable government regulations. Ensure timeliness and accuracy of required reporting and fees.
Employee Relations
- Drives the performance management program, including annual reviews for US and UK .
- Partner with managers to identify and resolve and performance issues through Performance Improvement Plans.
- Act as a trusted partner to employees and management while engaging in coaching discussions, investigations, mediations, and other employee relations concerns. Facilities
Facilities
- Oversee the Facilities Supervisor and Technician that manage all aspects of facilities support in building and mail room operations at the corporate headquarters.
- Other HR Projects as assigned by our Senior Director, Human Resources
QUALIFICATIONS
- 5+ years' of experience in a Corporate HR environment
- 3+ years' of experience administering a full-cycle benefits plan
- 2+ years' employee relations; including administration of performance improvement plans and investigations.
- Experience with an HRIS system, ADP Workforce Now preferred.
- PHR, SHRM-CP, or other HR Certification Preferred.
- Bachelor's degree strongly preferred
TOTAL COMPENSATION RANGE
$78,000 - $87,000 Salary + Corporate Bonus (salary based in San Diego, CA)
JOB LOCATION
Hybrid in San Diego; 2 days onsite, 3 days offsite
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