Senior Technical Product Manager

Overview

Capital One is a high-tech company, a scientific laboratory, and a nationally recognized brand all in one reaching tens of millions of consumers. We are a passionate and entrepreneurial team embracing bold ideas, fostering collaboration and delivering great experiences for our customers. Cloud Operations Resilience Engineering (C.O.R.E.) is at the heart of our approach. CORE delivers foundational infrastructure and a common developer experience enabling Capital One to thrive in the cloud. To accelerate emerging business needs that leverage new cloud technologies and ML / AI capabilities. We are focused on our polycloud enablement strategy to support Generative AI exploration, and other emerging business initiatives across Capital One. This work is core to Capital One's mission, changing banking for good!

As a Product Manager on the C.O.R.E. Product team, you will design and deliver best in class, innovative and data driven technology products that delight customers. We are building platform software for the next generation of technologists at Capital One and are looking for someone excited to build tech platforms at scale.

Role focus

In this role, you will be a Product Manager focused on GenAI optionality, enabling experimentation, polycloud enablement, cloud infrastructure for emerging Business, data infrastructure, production reliability, and recovery platforms. These products are focused on the Software Engineer user base enabling data, recovery, resiliency and reliability for their software applications. The product will provide cloud and AI tooling optionality for implementing Machine Learning and Artificial Intelligence capabilities. Your products, polycloud infrastructure will enable the business through agility.

What you will learn and grow

In this role, you'll learn the essentials of being a product manager, and we will invest in you to grow in four key areas :

Human Centered

collaborat ewith tech teams to build comprehensive acceptance criteria, identify and elevate any need for additional research to define future feature design

break down business epics into features and user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test

Business Focused

Demonstrate a growth mindset – effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs

Support in prioritizing feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk

Create buy-in for the product vision both internally and with key external partners

Act as a product evangelist to build awareness and understanding

Customer's Spokesperson

Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that improve customer experience and drive product growth by aligning it to Capital One's mission

Scope and prioritize activities based on business and customer impact

Technology Driven

Work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology

Collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers

Deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy

Transformational Teamwork

Active participation in horizontal forums to build trusted relationships with tech teams, designers, internal stakeholders and partner teams

Articulate a succinct product roadmap to deliver business value and share with stakeholders

The ideal candidate is

Cloud Enthusiast : has expertise in, or is excited about, cloud services

Excellent at communications : storytelling and clear communication

Excited by new technology : you use it, you learn new tech, ideally you have built it

Energized by engaging with engineers : you bring empathy and understanding to their challenges

Product management expert : building product strategies, metrics, business cases and impactful features

Comfortable with ambiguity and change management

We want you if you are

Intellectually Curious. You ask why, explore, and pursue answers even in ambiguity

Communicator & Influencer. You can explain complex ideas clearly to any audience

Do-er. You are action-oriented, can overcome roadblocks, stay organized and prioritize

Passionate & Customer Focus. You care about growing others and delivering customer-centric products

Learner. You continuously seek to learn and grow

Team Player. You work well with diverse people and build strong relationships

Qualifications

Basic : At least 3 years of experience in Product Management

Education : Bachelor’s or Master’s in a quantitative field or MBA with quantitative concentration; degree to be obtained by start date if in progress

Preferred Qualifications

Bachelor's Degree in Computer Science or Engineering

Understanding of cloud infrastructure well-architected frameworks

AWS Certified Cloud Practitioner or AWS Solutions Architect

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries are for candidates hired to perform work within one location. Salaries for part-time roles will be prorated. Locations include : Chicago, IL; McLean, VA; New York, NY; Plano, TX; San Francisco, CA.

Additional salary and benefits information is available on Capital One Careers.

Capital One is an equal opportunity employer. Capital One promotes a drug-free workplace and administers background checks in accordance with applicable laws.

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