A company is looking for a Support Lead to manage the domestic support team and resolve customer issues.Key ResponsibilitiesTrain and mentor front line customer service representativesAssist in account management and supplier configurationTriage and resolve payment-related issues and operational problemsRequired QualificationsBachelor's degree in a related field or equivalent work experience3-5 years of experience in a customer support role, preferably in tech or e-commerceStrong understanding of payment processing and account managementFamiliarity with file-based and API integrationsProficiency with customer support software and tools
IT Support Specialist, Lead
IIT is leading the pursuit to find solutions to the unique challenges associated with information technology and serve as leaders in a global network of knowledge creation and sharing by earning the role of valued partners and trusted advisors for evolving technology solutions, discovering, creating...
Lead IT Support Professional
Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities...
Technical Support Lead Engineer
Key Responsibilities:Lead and mentor the technical support team in troubleshooting complex customer issuesServe as an escalation point for high-priority technical issues involving network security productsCollaborate with cross-functional teams to communicate customer feedback and drive product impr...
Support Engineering Lead
Edifecs has grown from a small start-up to the market leader in our space, and today boasts over 375 healthcare clients that include 25 Blue Plans, over 50 Commercial Plans, 100’s of Healthcare Providers, State and Federal agencies, along with partnership arrangements with most leading middleware st...
Customer Support Team Lead
A company is looking for a Customer Support Lead to oversee a team of customer support representatives and enhance service delivery. ...
Escalations Lead / Level 2+ Support Engineer
You are definitely enthusiastic about both people and IT - you are someone who loves to help clients and lead a team to success. To nurture and lead fellow Ripplers with your technical and people skills. Ripple is looking for an Experienced Escalations Lead or Level 2+ Technician. Mission for the Ri...
Technical Support Team Lead
A company is looking for a Team Lead, Technical Support to oversee a team of technical support engineers and manage customer interactions. ...
Surgical Support Tech- Lead
The Lead Surgical Support Technician works closely with CSM to create an SST schedule. Work closely with leadership team to support daily operational flow of the Operating Room. Reports to the Clinical Staff Managers and is available to assist emergently in any clinical situation to support OR team....
QR - Ramp Lead
Leads work with Supervisors and other leaders on staffing, supporting regular and irregular operations, and may provide training to Ramp Agents as necessary. Ramp Lead is first and foremost responsible for ensuring a safe work environment for the entire crew while properly safeguarding the aircraft ...
.Net Support Lead
SQL Server (On Prem and Azure SQL) - partitions, SQL jobs, writing complex queries.Azure services such as Azure App services, AKS (Azure Kubernetes Services).Experience in deploying Windows .NET applications or builds in MS Windows Servers.Experience with IIS webserver configurations.Experience in w...