Insight Global is looking for Remote Student Financial Advisors to help college students who have just gone through the admissions process through the FAFSA (Federal Student Aid) process and advisor on student loans.
There will be a 30-day training process. Inbound and Outbound calls. This is a role where you are very much tied to your computer / phone it is not a remote job that offers a lot of flexibility to manage children or leave during the day.
You will be making outbound calls to your assigned book of students after reviewing the status of their FAFSA application and reaching out to them to have them collect and complete the necessary documents.
You are also in the que for students who have just completed enrollment and now need to begin the FAFSA process. You will be providing detailed instructions over the phone and will need to help make students feel comfortable and remain patient.
The metrics you will be measured against are inbound / outbound calls, file quality, completion percentage, and time "unavailable" in the inbound que.
East Coast After Training Schedule :
- Monday - Friday
- 2 days per week 9-6EST
- 1 day a week 10-7 EST
- 1 day a week 11-8 EST
- Friday always 8-5EST
- 1 weekend every 4 weeks : Saturday and Sunday
- Saturday 9 to 6
- Sundays 12 to 7
Days off will be Friday & Monday when a weekend is worked).
Customer Service and Sales Representative (Work at Home) Now Hiring!
Administrative Assistant / Data Entry Clerk (Remote Work From Home Online – Part-Time, Full-Time). MUST use products and/or services, if provided. ...
Bilingual Customer Service Representative - Property Casualty Licensed
A company is looking for a Bilingual Customer Service Representative to handle customer interactions in English and Spanish. ...
Remote Customer Service Rep (No Experience) - Earn $25/hr-$45/hr, Full-Time/Part-Time, Flexible hours
...
Banking Customer Service Representative
A company is looking for a Banking Customer Services Representative. ...
Seasonal Customer Service Representative (Bilingual: Spanish and English) Remote
Customer Service Representative. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Customer Service Representative. Customer Service Representative (Bilingual: Spanish and English). ...
Healthcare Customer Service Representative - Remote
Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Customer service experience preferred. Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powere...
Remote Customer Service Representative
Customer Service Representative/Service Advisor -- work from home. Respond to inquiries received through the online customer service tools for internal employees, clients and providers with an exceptional customer service experience. You can shine with us in a Customer Service Representative positio...
Remote Customer Service Representative
Was it a great interaction or did it leave you feeling frustrated? As a Customer Service Representative, you have the opportunity to make someone’s day and that’s what you’ll do when you work for us! You will represent one of the nation’s largest brands as a Customer Service Representative, interact...
Customer Service Representative - State Farm Agent Team Member
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service...
Customer Service Representative - TurboTax
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...