Dining Room Supervisor - American Tap Room

Overview :

Join the management team at Ralph Sampson's American Taproom, an upscale sports bar brought to you by a hometown hero : Ralph Sampson.

At American Taproom, we offer a unique dining experience, blending elevated cuisine with the excitement of a sports bar atmosphere.

As a Dining Room Supervisor, you will be responsible for managing the operations of the dining room and ensuring guests have a pleasant experience.

Your leadership skills, passion for hospitality, and dedication to delivering exceptional service will set the standard for our establishment.

Competitive Benefits :

Health / Dental / Vision coverage

Paid Time Off

401(k) with company match

Short and Long-Term Disability

Tuition Reimbursement

Employee Referral Program

Pet Insurance

Discounts : Hotels, Travel, Tickets, Restaurants

Eligibility for discounted meal plan at HBCU client locations

Responsibilities :

Manage restaurant operations to enhance customer experiences.

Supervise and train dining staff for exceptional service.

Handle reservations and optimize seating arrangements.

Ensure accuracy in order taking and transmission to the kitchen.

Promote upselling and maintain a strong grasp of the menu.

Resolve conflicts among staff and address customer concerns.

Uphold health, safety, and sanitation regulations.

Collaborate with kitchen staff for efficient service.

Maintain a clean and inviting dining environment.

Qualifications :

Previous experience in restaurant or hospitality management.

Strong communication and leadership skills.

Knowledge of food safety and health regulations.

Ability to handle high-pressure situations and solve problems effectively.

Who We Are :

Ralph Sampsons American Taproom is an upscale sports bar brought to you by a hometown hero : Ralph Sampson. We offer a unique dining experience, blending elevated cuisine with the excitement of a sports bar atmosphere.

As part of Thompson Hospitality, the nation's largest minority-owned food and facilities management company, we strive to provide a positive experience to every relationship we are involved in : one guest, one client, one team member at a time.

Join our bar team and be part of a culture that values mixology expertise, genuine hospitality, and creating memorable bar experiences for our guests.

Thompson Hospitality is the nation’s largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management.

We are a family-run organization with more than thirty years providing services built on our core mission to provide a positive experience to every relationship we are involved in : one guest, one client, one team member at a time.

As a fast growing company, we have a growth plan to more than double in size over the next three years. We are looking for team members who are interested in developing their careers to the next level while joining our team of over 4,000 employees, serving clients in over 40 states to include more than 1.

9 million guests each year. Thompson Hospitality focuses on three core areas in everything we do :

Purpose

Give back to our communities

Celebrate diversity

People

Do the right thing

Treat people the way you want to be treated

Always do your best

Be accountable for our actions

Performance

Serve the highest quality food

Provide world-class service

Maintain flexibility to better serve our clients

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.