We’re hiring a housekeeping manager to provide excellent sanitation and customer service to our hotel guests. You’ll be responsible for leading the housekeeping staff, ensuring team members perform their job duties to our high standards, and keeping the housekeeping department well-stocked with cleaning supplies.
Applicants should have hospitality experience, enjoy their work, and demonstrate a commitment to meeting and exceeding guest expectations.
Previous experience in a supervisory role is required. If this sounds like you, apply now! Responsibilities :
- Handle the hiring and training of housekeeping staff so that they can achieve and exceed our standards of cleanliness and customer satisfaction
- Keep a record of areas cleaned by room attendants and make a note of any issues such as room damage or maintenance requests
- Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed
- Oversee the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies
- Supervise housekeeping staff as they perform daily assignments, including cleaning all guest rooms and public areas
Qualifications :
- Strong understanding of environmental services (EVS) including cleaning processes and how to use a variety of cleaning supplies and equipment
- At least 2+ years experience in hospitality or guest services
- A High school diploma or GED is required
- Over 3 years of experience as an executive housekeeper, housekeeping manager, or similar
- The ideal applicant is an experienced leader who demonstrates great attention to detail and customer service skills
About Company
The Holiday Inn Charlotte University is north of Center City and right on I-85, making it convenient to the multitude of businesses and exciting attractions.
Return from a long stay to our gorgeous Executive Lounge for a drink and a view of Charlotte worth toasting! Finish the night with room service, free Wi-Fi, and a movie on our 37-inch flat-screen.