Senior Product Manager, Trust and Safety

Senior Product Manager, Trust and Safety

Expedia Group is the global leader in travel. From the practical matters of booking flights, cars, hotels, packages, local activities, or vacation rentals to realizing dreams and bucket lists, we cover the entire breadth of this deep and varied relationship with our travelers and partners.

At Expedia Group, Trust and Safety is not just checking a box; it is a critical part of keeping our travelers and partners safe from harm and disruption.

We are looking for an experienced product leader who will have the opportunity to build effective and scalable technologies to prevent these disruptive events from impacting our marketplace, while enabling a safer experience for millions of users globally across Expedia Group.

As a Senior Product Manager, you will orchestrate the development of cutting-edge travel products, harmonizing innovative solutions with user needs to solidify the company's market leadership.

You'll mentor teams, integrate AI / ML advancements, and lead cross-functional efforts to actualize a data-informed, customer-centric product strategy.

Your expertise will drive the creation of strategic roadmaps, foster influential stakeholder relationships, and elevate the travel experience through meticulous execution and visionary leadership.

What You’ll Do :

Lead the development and delivery of the Trust & Safety team’s roadmap on detection signals

Work with the ML team and engineering leads to increase the breadth of bad actor signals and expand coverage of existing signals

Propose solutions to improve safety from a preventive approach - detect any disruptive or unsafe behavior at the earliest possible

Collaborate cross-functionally across Expedia Group : Product, ML, Engineering, Design, Operations, Policy, Legal, and business teams to make strategic technology bets

Define project goals and key results that align with strategic vision. Gain consensus, work with Analytics to test, learn, and track results, and communicate progress to leadership

Who You Are :

Bachelor's or Master’s degree; or Equivalent related professional experience

You have 6+ years of software product management experience delivering products (including preferred experience across marketplace services, ML / AI products, etc.)

You get a thrill from ambiguous and complex challenges, while leaning on your systems thinking powers to create customer value at scale

You can collect and analyze data from various sources, identify key insights, spot product optimization opportunities, and inform product decisions.

Comfortable designing technical products leveraging data, ML and AI

You demonstrate a critical understanding of business processes and challenges, developing solutions to meet unique business needs and objectives with engineering stakeholders

You have a knack for storytelling by using data and using that ability to influence senior stakeholders and key leaders

You demonstrate expertise in leading product vision and partnering with your technological counterparts to deliver the best possible customer experiences

The total cash range for this position in Austin is $173,000.00 to $242,500.00. Employees in this role have the potential to increase their pay up to $277,000.

00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience.

Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical / dental / vision, paid time off, and an Employee Assistance Program.

To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. .