Consumer Product Strategy Manager II - Client Protection

Bank of America
Plano
Full-time
We are sorry. The job offer you are looking for is no longer available.

Description

Responsibilities :

This job is responsible for managing a group of team leaders and employees who develop strategies and drive analytics to understand portfolio risk, increase profitability, and optimize operational performance.

Key responsibilities include setting strategic priorities for the team, identifying trends, and leading efforts to maximize risk versus return for the business unit.

Job expectations include using data and analytics to solve complex problems, coaching and developing employees, and partnering across technology, product, and risk leadership to drive performance.

Our mission is to help our product teams develop amazing products that make our clients’ financial lives better AND protect our customers from fraud and scams.

If you share that passion and are looking for a high profile, strategic role then we have a great opportunity for you. We are investing in world-class solutions to protect our clients from fraud and we are searching for the right leader to help drive that transformation! We are seeking an experienced fraud leader who can champion the design and development of fraud controls for new products and initiatives.

Successful candidates will have deep fraud expertise, creative problem solving, and a digital-first focus. They will also need strong collaboration and influencing skills and leverage those to ensure there is ongoing strategic engagement between the Product organizations and the Client Protection (Fraud) organization.

As a Fraud Strategic Enablement leader, you will :

  • Partner with Product leaders and experts to understand the strategic goals of the product teams
  • Drive partnership and collaboration between the fraud organization and product leaders
  • Develop routines to stay informed of ongoing and emerging fraud trends within Bank of America and the industry
  • Lead the fraud risk and impact assessment of new products, initiatives, and functionality
  • Design end to end fraud defense / controls for new consume and small business banking products
  • Act as the Fraud Risk Champion and approve the fraud controls for major new initiatives and processes
  • Ensure the business is protected, customer experience is optimized and Client Protection’s (Fraud) readiness

Required Skills : Analytical Thinking

Analytical Thinking

Business Analytics

Data Mining

Fraud Management

Business Process Analysis

Critical Thinking

Influence

Relationship Building

Strategy Planning and Development

Business Case Analysis

Proven track record of being able to drive projects from idea to execution

Strong strategic thinking and problem solving skills (ability to frame a complex problem, evaluate options, and develop a plan to address

Ability to work across organizational lines to drive results

Ability to influence effectively at executive levels

Prior experience in developing policy and / or technology requirements for initiatives

Bachelor's Degree

Desired Skills :

  • Prior experience in Fraud Strategies, Digital Risk, Authentication, New Acct Openings, or other related risk fields
  • Experience in Six Sigma, Lean, Agile, JIRA
  • Prior experience leading strategy or initiative development in a digital context (product development, etc.)
  • Prior consulting experience

Shift :

1st shift (United States of America)

Hours Per Week :

30+ days ago
Related jobs
Promoted
SRS Distribution Inc.
McKinney, Texas

Senior Manager of Product Data Strategy. You will also be pivotal in ensuring that the product taxonomy in PIM serves the needs of multiple eCommerce customer portals and is the source of truth for product data across the enterprise. Contribute to product data roadmap tailored to specific nuance of ...

Promoted
JP Morgan Chase & Co.
Plano, Texas

As a Domain Program Manager Project Manager II Merchant Services Product, you will support Product Owners in managing delivery of their book of work through the PDLC defined by the Acquiring Platform Rails (APR) Portfolio office. Extensive experience (5+ years) as product owner, project manager, or ...

Gainwell Technologies LLC
TX, US
Remote

As a Client Engagement Manager at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. The Client Manager is also responsible for revenue generating activities a...

Promoted
JP Morgan Chase & Co.
Plano, Texas

The team is responsible for the Corporate & Investment Bank Payments business's Transformation agenda from strategy-to-execution to improve product delivery, organizational agility, and enable execution of innovative products and solutions to our clients. The team supports all product lines acro...

Confluent, Inc
Texas

As a Product Manager in the Cloud Security team at Confluent, your job will be to take Confluent Cloud security to the next level. Set the strategy: Identify opportunities for Confluent Cloud to better meet our customer promises and expectations. Define the roadmap: Plot a course with your engineeri...

Promoted
JP Morgan Chase & Co.
Plano, Texas

As a Client Ops Associate II - Implementation Manager in Merchant Services, you will have the responsibility for the customer journey through the life of the implementation of several complex projects with constant executive level updates and reporting. If you are looking to interact with clients' b...

GEICO
Richardson, Texas

Senior Product Strategy & Operations Manager. Senior Product Strategy & Operations Manager. Project Management Professional (PMP), Certified Product Manager (CPM), Certified Scrum Product Owner (CSPO), Design Thinking, or Portfolio Management certifications. In this role, you will be responsible for...

00002 Citibank, N.A.
Irving, Texas

Partners with the CCB Client Experience team to incorporate client discovery throughout the product development lifecycle, lead UI/UX development, including ongoing client testing, tests & validates hypotheses. Global Citi Commercial Bank, Global Digital Senior Product Manager –Commercial Client Pla...

JPMorgan Chase & Co.
Plano, Texas

As a Client Service Associate - Account Manager in Merchant Services you will be responsible for providing world class leading service to the unmanaged client population. You will provide proactive communication to clearly understand the client needs and follow-up to ensure client satisfaction while...

SRS Distribution Inc
McKinney, Texas

Senior Manager of Product Data Strategy. You will also be pivotal in ensuring that the product taxonomy in PIM serves the needs of multiple eCommerce customer portals and is the source of truth for product data across the enterprise. Contribute to product data roadmap tailored to specific nuance of ...