ONSITE CUSTOMER SERVICE REPRESENTATIVE
Chewy, Americas #1 pet pharmacy, is seeking a Customer Service Associate to join our amazing team! You will be part of a team that is made up of strong, passionate team members dedicated to delivering an exceptional, memorable, and reliable experience for pet parents, every time!
There are several reasons why people choose to work and stay at Chewy competitive pay, great perks, a supportive culture, and, oh yeah, the ability to make pets, pet parents, and pet partners super happy! For these reasons and many more, we would love for you to consider applying so we can share more about the great opportunities we have for you!
Why youll love working here :
- Competitive pay and benefits
- You will focus on excellence and take pride and great care in everything you do
- We have a culture of belonging where you will feel valued for your skills and contributions, and be recognized for your commitment and hard work.
You will be part of a team that is committed to providing outstanding care and wellness services, and your success will be driven by your ability to lead and foster a culture of continuous improvement, quality, and service
Well empower you to build, grow, and unleash your full potential!
What Youll Do :
- Engage directly with pharmacy customers who contact Chewy for a variety of topics. This will primarily be via inbound calls and other communication platforms.
- Research and problem-solve to determine appropriate solutions for the customer and follow up as needed to resolve issues.
- Go above and beyond to wow our customers. We arent looking for order-takers or script-readers were searching for those who can engage with our customers and think critically to help our customers and provide solutions while adhering to high safety and regulatory standards.
What Youll Need
- 1-2 years working in a customer-focused environment
- Excellent communication skills
- Ability to multi-task and think critically
- Flexibility to shift schedule and work overtime as needed
- Show up committed to be your best!
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected] .
If you have a question regarding your application, please contact [email protected] .
To access Chewy's Customer Privacy Policy, please click here (https : / / www.chewy.com / app / content / privacy) . To access Chewy's California CPRA Job Applicant Privacy Policy, please click here (https : / / chewyinc.
phenompro.com / us / en / privacy-policy) .
Customer Service Representative
A Mid-level Customer Service Representative should have excellent communication and interpersonal skills, as well as a strong customer focus. Previous customer service experience and a solid understanding of customer service principles and practices are important for this role. Customer Service Repr...
Customer Service Representative
Dental Customer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone, internet or written correspondence are handled. Uses customer service threshold framework to make financial decisions to resolve...
Technical Support / Customer Service Representative (Remote)
Technical Support / Customer Service Representative. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Technical Support / Customer Service Representative. Technical Support / Customer Service Representative....
Bilingual Customer Service Representative (Spanish)
Monitors the performance of assigned homecare aides who provide and support patients with personal care to ensure quality service. Records and maintains accurate documentation of the client’s condition and overall service. Conducts and keeps record of client satisfaction surveys, client in-home visi...
Seasonal Customer Service Representative (Bilingual: Spanish and English) Remote
Customer Service Representative. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Customer Service Representative. Customer Service Representative (Bilingual: Spanish and English). ...
Customer Service Representative
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Customer Service Representative
FASTSIGNS #290101 is hiring for a Customer Service Representative to join our team. A Successful FASTSIGNS Customer Service Representative Will:. Ideal Qualifications for FASTSIGNS Customer Service Representative:. Be the initial contact with current as well as prospective customers in our FASTSIGNS...
Remote Customer Service Representative - Intuit
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Customer Service Representative - Accredo - Remote
As a Customer Service Associate Representative, you'll play a crucial role in delivering exceptional patient care and support while representing Accredo with professionalism and empathy. Our Customer Service Associate Representatives are integral to our mission of elevating patient care. This role r...
WFH Customer Service Representative - Intuit (Receive $300 bonus for 5 days of training)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...