Retail Production Manager – Goodwill Industries of Southern New Jersey & Philadelphia
Location : North Brunswick, NJ | Salary : $100,000.00 – $140,000.00 (posted 1 day ago)
Job Overview
The Production Manager leads the back production area, drives product flow to meet sales and profit goals, and builds high-performing teams that deliver excellent customer service and uphold the Goodwill brand.
Key Responsibilities
- Follow all Goodwill policies and safety procedures. Must possess professional etiquette.
- Executes retail operations plan to achieve required targeted growth in daily, monthly, quarterly and yearly goals for profit, revenue, and production for a Retail Store location.
- Maintains the day to day operations of the store, including managing and meeting employee and customer needs and opening and closing of retail store.
- Coordinates with the Store Manager to analyze and develop innovative cost effective product generation; monitors product levels daily to achieve bottom line sales budget against targets. The Production Manager must also be able to identify where donations originate from when processing.
- Makes decisions on matters relating to the day to day retail operation within his / her defined work area.
- Records production data on a daily basis.
- Ensures that the store complies with all policies and procedures relating to Loss Prevention and Safety; influences any changes necessary to meet statutory requirements, ensuring minimum risk to staff members and the business.
- Interviews, hires, and identifies top talent; proactively manages and reviews the performance and progress of subordinates.
- Coordinates with various Goodwill Divisions.
- Must maintain a clean and neat personal appearance at all times. Must wear company issued uniform.
- Regular attendance is required.
- All other essential duties as assigned.
Education & Experience
High School or GED equivalent required. Two (2) years work experience in retail management, preferably thrift. One (1) year of customer service or public contact experience required. Proficient in Microsoft Office Suite.
Benefits Overview
Full-time employees are eligible for Medical, Prescription, Dental, Vision, Life, Accidental Death & Dismemberment, Short-Term Disability, Long-Term Disability, PTO / Holidays, Discounts, Credit Union, Voluntary Benefits, and Mylo.Part-time employees (30–37.5 hrs) are eligible for Medical, Prescription, PTO, Discounts, Credit Union, Voluntary Benefits, and Mylo.Part-time employees (Drive Results – Devising ways to effectively execute plans by establishing milestones and checkpoints for driving projects and business initiatives to completion, leading to a standard of excellence and meeting all revenue and operating income goals to fulfill Goodwill's mission.Leadership – Ability to lead effectively in a demanding, fast-paced team environment. Possess the ability to motivate others to achieve.Communicate Effectively – Communicating ideas and information effectively, whether verbal, written, or electronically, across differing organization functions.Exceed Customer Expectations – Identifying customer and / or internal partner requirements and expectations as standards to be surpassed; making decisions and taking actions that demonstrate a will to win in the marketplace.Demonstrate ability to be self-motivated and take initiative.Solution-oriented, decisive by nature.Strong work ethic with good attention to detail.Influencing and negotiation skills.Make Sound and Timely Decisions – Using knowledge and experience to make sound decisions that will impact business goals and strategies; creates an environment where other leaders and / or team members are empowered to make decisions.Apply Business and Financial Reasoning – Commercially sound with a good understanding of profit and loss accounting and the influence of operating factors (e.g. volume vs. price). Understanding how the financial performance of one's business unit contributes to the success (or failure) of the overall organizational mission.Acquire and Retain Top Talent – Creating the highest quality workforce by ensuring talent acquisition and talent management processes focus on attracting, hiring, developing, promoting, and retaining high performers.Value and Respect Diversity – Interacting sensitively with others and within teams; acknowledging the feelings and responding to the concerns of leaders and / or team members.Honesty / Integrity – Ability to be truthful and be seen as credible in the workplace.Reliability – The trait of being dependable and trustworthy.Enthusiastic – Ability to bring energy to the performance of a task.Accuracy – Ability to perform work accurately and thoroughly.Ability to communicate and understand instructions, both verbal and written, in English.Must be able to work a flexible schedule on short notice, including night, weekends and occasionally long hours.Must have valid driver's license in good standing.Physical Demands and Work Environment – Ability to be flexible and assist other areas of the store when needed; Vision corrected to within normal limits; Ability to function in a hectic work environment with occasional periods of high stress.Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Marketing, Public Relations, and Writing / Editing
Industries
Non-profit Organizations
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