Customer Success ManagerVirtualVocations • Clearwater, Florida, United States
Customer Success Manager
VirtualVocations • Clearwater, Florida, United States
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A company is looking for a Customer Success Manager (CSM) to manage a portfolio of B2B accounts and drive customer engagement and growth.
Key Responsibilities
Own the full post-onboarding relationship for a portfolio of customers
Drive adoption, engagement, and measurable value for customers
Forecast renewals, identify churn risks, and support account expansion
Required Qualifications
2-4 years of experience in Customer Success, Account Management, or SaaS
Experience managing a high-volume book of accounts (~60-100 accounts / $750K-$1M ARR)
Strong organizational and cross-functional skills
Bonus : Exposure to compliance, insurance, or risk tech
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Customer Manager • Clearwater, Florida, United States