Food & Beverage Manager (Circle Line Cruises)

LEGENDS

Founded in 2008, Legends is a premium experiences company with more than 1,500 full-time and 30,000 seasonal team members globally.

Legends has six divisions operating worldwide - Global Planning, Global Sales, Hospitality, Global Partnerships, Global Merchandise, and Global Technology Solutions - offering clients and partners a 360-degree service solution platform to elevate their brand and execute their vision.

Currently, Legends works with marquee clients across business verticals, including professional sports, collegiate, attractions, entertainment, and conventions and leisure.

We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment.

Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion for creating solutions for our partners.

Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality, and operations.

THE VENUE

Legends Hospitality is proud to Partner with Circle Line Cruises, New York’s oldest provider of chartered sightseeing cruises, in delivering a premium hospitality experience to guests.

In addition to daily cruises on six sailing vessels throughout the city, Circle Line hosts various special events cruises, including a New Year’s Eve and Fourth of July celebration and charters for private parties and events.

THE ROLE

The Food & Beverage Manager reports directly to the General Manager and is responsible for supporting all Food, Beverage & Merchandise operations.

Specific areas of oversight include coordinating F&B orders, executing events, training new associates, resolving guest complaints in a positive manner, and adhering to safety and quality standards and the ability to perform all job duties in our concessions.

PRIMARY RESPONSIBILITIES

• Responsible for all opening and closing procedures and POS reporting
• Ensure compliance with company service standards, inventory management, and cash handling procedures
• Able to plan and execute events from food ordering, production and event set up
• Ability to jump in and support the team on all levels
• Responsible for ordering product and maintaining accurate inventory levels for all locations
• Oversee schedules for all hourly staff while managing labor costs
• Maintain service standards by conducting ongoing evaluations and investigating customer concerns
• Enforce consistent high quality of food preparation and service in accordance with DOH standards
• Recommend and maintain preventative maintenance programs to protect the physical assets of Legends
• Implement effective communication with the client and all employees
• Assist in the development of programs that result in increased customer satisfaction
• Assist in hiring and training new employees
• Conduct physical audits of inventory and product, research and perform reconciliations
• Perform other related duties, tasks and responsibilities as required from time to time

QUALIFICATIONS

• The ideal candidate will have a Bachelor’s degree with a minimum of four years of food and beverage and / or event management experience.
• Detail-oriented and extremely organized with the ability to multi-task and delegate duties when necessary
• Ability to interact with all levels of management
• Excellent written and verbal communication skills and the ability to prioritize in a deadline-oriented environment
• Customer Service oriented
• Knowledge of food and beverage products for ordering procedures and inventories
• Cash handling experience
• Must be punctual and dependable
• Proficient with Microsoft Word, Excel, and PowerPoint
• Experience with Scheduling preferred
• Knowledge and effective operations of retail POS including procedures and policies
• Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism
• Must be available to work extended hours such as nights, weekends, and holidays as business needs require
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training
• Must have or obtain NYC Food Protection Certificate

COMPENSATION

$60,000 - $65,000

Full time, exempt. Competitive salary, commensurate with experience, and a generous benefits package that includes : medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Location : On-Site

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

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