Search jobs > Miami, FL > Registrar

Registrar - Traveler/Floater -Broward (Full Time, Day shift)

Nicklaus Children’s Health System
Miami, Florida
Full-time

Description

Job Summary

Greets patients and families in person or on the telephone. Obtains demographic, third party payer information, financial information, medical information, and identification to schedule or register the patient for services.

Obtains authorization, referrals, and collects payments as required.

Job Specific Duties

  • Complies with applicable governmental regulations such as HIPAA (Health Information Portability and Accountability Act of 1996) and EMTALA (Emergency Medical Treatment Active Labor Act).
  • Greets patients and families in person or on the telephone displaying excellent customer skills and responds to questions and / or problems.

Keeps open lines of communication with patients and families.

  • Interviews patients and families to obtain demographic, third party payer information, financial / medical information, identification to schedule, and pre-register or register patient.
  • Verifies third party payer information via the web or telephone and seeks appropriate authorization and / or referral for physician and hospital services.
  • Documents all activity as appropriate in the collection notes in the computer system.
  • Obtains all necessary consents for treatment of patients either in person or verbally. Directs families to waiting area to be called in.
  • Verifies patients are accompanied by legal guardian and notifies Risk Management if patient is present with anyone other than legal guardian for any non-emergent visits.
  • Notifies patient / family of deductibles, co-payments, outstanding balances, and / or deposits required. Collects all out-of-pocket patient responsibility.
  • Communicates with departments or co-workers if any issues and questions arise or to accommodate any special needs for patients.
  • Obtains and validates prescription when appropriate.
  • Responsible for tracking patients arriving to office and correcting any registration errors made utilizing the QA system.
  • Scans all documents in the appropriate folder in the PEDS system.
  • Schedules physician or hospital services as appropriate.
  • Confirms appointments two days prior to visits.

Qualifications

Minimum Job Requirements

1-3 years Customer service experience

Knowledge, Skills, and Abilities

  • High school education or equivalent preferred.
  • Medical or healthcare office experience preferred.
  • Fluent in Spanish preferred.
  • Basic proficiency in Microsoft Office including Word, Excel, and Outlook.
  • Ability to communicate effectively verbally and in writing.
  • Able to accurately enter and interpret data.
  • Able to adapt and react calmly under stressful conditions.
  • Able to relate cooperatively and constructively with clients and co-workers.
  • Able to serve customers with courtesy and respect.
  • Able to maintain confidentiality of sensitive information.
  • Ability to follow complex written or verbal instructions to solve problems.
  • Able to establish necessary relations and interact effectively with internal and external customers.
  • Able to take and respond to on-call shift or shifts as assigned on weekdays, weekends, and holidays.

Job : Customer Service

Primary Location : Florida-Miami-Nicklaus Children's Hospital - Main Hospital Campus

Department : NCPS-PROFESSIONAL SERVICES-3100-490000

Job Status

Full Time

30+ days ago
Related jobs
Promoted
Steward Health Care
Hialeah, Florida

Assists in the preparation, packaging, delivering and charging of medication orders, under the supervision of the pharmacist.Processes new medication orders as well as discharges and transfers.Responsible for stocking medications and inventory management.Involved with Pharmacy quality assurance acti...

Promoted
Nicklaus Children's Hospital
Miami, Florida

RN- PICU (Full Time, Night shift). Accesses electronic health record (EHR) independently according to hospital policy and completes accurate and timely documentation in the patient's electronic health record. Provides patient information and effectively completes the hand off process during walking ...

North Beach Rehabilitation Center
North Miami Beach, Florida

LICENCED PRACTICAL NURSES to work FULL TIME DAYS 7A-7P. ...

Nicklaus Children’s Health System
Miami, Florida

Performs down time manual registration as needed. ...

Nicklaus Children’s Health System
Miami, Florida

Ability to troubleshoot in a timely manner including weekends and holidays. PHARMACY-2100-730000Job Status:Full Time. ...

Nicklaus Children’s Health System
Miami, Florida

Prepares letters, reports, spreadsheets, project plans & presentations that may be highly sensitive and confidential in nature and finalize in a timely manner to meet deadline requirements. Provide exceptional customer service to clients and co-workers by responding in an acceptable time frame. Abil...

Nicklaus Children’s Health System
Miami, Florida

SECURITY-2100-842000Job Status:Full Time. Works under the direction of the Shift Supervisor and the Manager. Adheres to attendance policy, guidelines, and expectations as outlined ensuring proper handoff, coverage for shift, team collaboration, and patient/staff safety. Responds to alarms such as pa...

Publix
Hialeah, Florida

As a Publix Pharmacy Associate, you’ll see how very satisfying it is to work for a company that is passionately devoted to its customers, to its associates, and to the wellness of the communities it serves.What sets our pharmacy departments apart is a genuine patient-centric environment with clinica...

Nicklaus Children’s Health System
Miami, Florida

American Heart Association BLS required within 90 days of hire - maintain active and in good standing throughout employment . Abilities in prioritizing, successfully handling multiple concurrent tasks, strong problem solving skills, attention to detail, and working in a team environment. CHILD LIFE-...

Jackson Health System
Miami, Florida

Facilitates care coordination in a timely and cost-effective manner using effective negotiating skills. ...