Vice President, Communications Manager

In Commercial Banking (CB), we help businesses and organizations around the world succeed by providing access to capital, strategic advice and tailored solutions.

We build deep, enduring relationships with our clients and are visible and active in our local communities. As a core member of the Commercial Banking Digital, Data and Product Communications team, this role requires a self-starter who can plan and execute projects strategically, efficiently and innovatively.

As a Vice President, Communications Manager within the Commercial Banking sector, you will contribute to the internal and executive communications strategy supporting technology, Fintech or product.

This team, made up of digital product teams, design experts, data scientists, and engineers, is tasked with creating, delivering, and promoting exceptional product experiences that our clients appreciate including developing communications campaigns to support go-to-market plans and product launches.

By fostering innovation, embracing design-led thinking, and taking responsibility for the complete client experience, the DDP team is revolutionizing our business operations and client service.

Job Responsibilities :

• Manage a communications and employee engagement strategy for Product, Digital and Data, Analytics and Technology teams, including a holistic view of employee events, executive messages, recognition opportunities, talking points and editorial stories.
• Identify, plan and support communications efforts for product go to market activities working in tight collaboration with digital marketing and external communications teams.
• Identify key milestones and examples to promote internally and externally to generate excitement and awareness and lead engagement, identify opportunities to modernize communications, make process improvements and enhance efficiencies and identify and track key performance metrics to report on results.
• Collaborate and coordinate with communicators across the firm and CB team to advance communications activities.
• Write, edit and maintain quality control of compelling stories and content.
• Research communications and engagement opportunities and understand the small and big details.
• Work closely with other CB senior leaders to make the most of all communications opportunities and a deep understanding of both the firm’s and CB’s priorities by staying up to date on all resources and attending internal / external events.

Required qualifications, capabilities, and skills :

• 7+ years of experience in communications
• Communications experience in Financial Services, Fintech, Technology, Data Management and / or Enterprise software background
• Outstanding writing and editing skills is a must, excellent presentation skills and an outstanding to attention to detail;

identify, tell and share great stories.

• Ability to navigate complex organizations.
• High level of independence, energy and integrity; demonstrates respect for a diversity of opinions and styles, as well as accepts accountability and responsibility.
• Excellent organizational skills with the ability to multitask and prioritize high volume, high priority initiatives in a dynamic, fast-paced environment.
• Expertise in Word, Excel, PowerPoint
• Act as a team player and be willing to collaborate and contribute on both a strategic and tactical level.

Preferred qualifications, capabilities, and skills :

• Additional software skills (., Photoshop, HTML, Adobe Creative Suite)
30+ days ago