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Sales Associate, Part Time - 275 King Street, Charleston, SC

Vineyard Vines
Charleston, SC, US
Part-time

Job Details

Description

Reports To : Captain (Store Manager) / First Mate (Assistant Manager) / Second Mate (Management Trainee)

Overview :

Responsible for assisting the management team (Captain, First Mates, and Second Mates) in driving sales through exceptional customer service.

Ensures the customer experience, supports our brand promise ( Every Day Should Feel This Good ) and makes service a top priority.

Functions & Responsibilities :

Generate Sales

  • Responsible for meeting their goals / measures
  • Develops and maintains relationships with top customers
  • Supports in-store event sourcing and execution

Customer Experience

  • Ensures the store reflects Shep & Ian’s vision of Every Day Should Feel This Good to our customers through Hosting the Party
  • Leads the store in email capture and educating new associates on best practices
  • Ensures the customer wish list is always current with customers being notified when product arrives.

Crew Development

  • Assists with training new associates
  • Helps foster a welcoming, fun, encouraging and energetic crew and customer environment
  • Helps in recruiting and referring top talent for the store’s teams
  • Supports store and team-building activities with the management team

Operations

  • Maintains efficient merchandise controls
  • Maintains loss prevention awareness at all times
  • Helps maintain a clean and tidy store environment

Merchandising

  • Helps to maintain merchandising as it pertains to company standards, current compass (floorset), and brand initiatives
  • Contributes to weekly product feedback

Requirements :

  • Strong interpersonal communication and customer service skills
  • Team focused, confident, and professional
  • Creative, adaptable, entrepreneurial and driven by integrity
  • Strong verbal and written skills
  • Ability to perform effective selling techniques to achieve sale and repeat business
  • Ability to work a flexible schedule including holidays, overnights, weekends
  • A passion for making people happy
  • Excited to help recruit, train, motivate, and inspire as a large piece of your day-to-day responsibilities
  • Accuracy and attention to detail.
  • Ability to effectively receive and communicate feedback
  • Positive outlook
  • Excited to get to know our product inside and out in order to offer style advice and help customers
  • Outgoing, friendly & personable with a positive attitude
  • Customer Service-oriented experience preferred but not necessary
  • Passion for the vineyard vines brand

As an employee at a vineyard vines retail location, all team members must have the ability to :

  • Stand and / or move around for extended periods of time
  • Reach, carry, bend, and climb ladders occasionally
  • Lift up to 40 pounds, unless an accommodation is requested
  • 30+ days ago
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