Service Desk Team Leader

VirtualVocations
Olympia Heights, Florida, United States
Full-time

A company is looking for a Service Desk Team Leader I to manage desktop support operations remotely.Key ResponsibilitiesCreate a cohesive team environment through consistent management and coachingPerform root cause analysis and identify opportunities to improve efficienciesOversee day-to-day operations of the Service Desk and ensure goals are metRequired QualificationsHigh school diploma or equivalent required2+ years of management experience, including coaching and trainingGood interpersonal skillsEffective time management and organizational skillsAbility to think strategically and adapt to client needs

1 day ago
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