Customer Service Supervisor

A company is looking for a Customer Service Supervisor to manage and support the staff of a contact center.

Key Responsibilities

Coordinate and supervise daily activities of team members

Set priorities to ensure task completion and performance goals are met

Provide coaching, feedback, and conduct performance reviews

Required Qualifications

High School Diploma / GED or equivalent work experience

Must be 18 years of age or older

3+ years of experience in customer service or related fields

1+ year of supervisory or team lead experience

Proficiency with Windows PC applications