The ideal candidate will
have a proven track record of successfully implementing ITIL frameworks within a similar-sized organization and be adept at championing process improvements across various operational teams.
This role involves developing and implementing industry-standard processes and standards, analyzing data, and delivering key performance indicators to optimize Service Desk and IT Operations performance across the entire organization.
This is a unique opportunity to play a pivotal role in transforming our IT Operations support landscape. If you have a passion for process improvement, a proven track record of leading ITIL adoptions, and the leadership skills to influence change across multiple teams, we want to hear from you.
The base salary range for this role is $90,000-$115,000K Annually.
Remote Position- Candidate must be within 1 hour (or equivalent of 60 miles) from one of these three locations : Lombard IL, Greenville WI, or Mansfield OH
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