Retail Sales Associate

Hammer Made is a growing Minneapolis-based men’s clothing designer with a distinctive collection of limited-run shirts, apparel and accessories.

Job Summary : Our personal Stylists are the stars of our business. Through building a loyal customer base and driving positive sales results, our Stylists are true brand ambassadors with roll-up-your-sleeves mentalities and an excitement for our products and the impact they have on our customers’ lives.

Essential Job Duties

Achieve Sales Results

• Create a positive, friendly, and consultative service-oriented customer environment that prioritizes customer relationships and sets Hammer Made apart from other stores.
• Drives personal daily and weekly sales results to meet monthly targets.
• Handles customer situations in compliance with policy and procedures; escalates issues as appropriate.
• Offers suggestions to the leadership team about how to improve daily sales trends.

Operational Expectations

• Ensures company standards of neat, clean and organized sales floor, cash wrap and fitting room areas are met.
• Take part in visual merchandising initiatives. Help execute and ensure a top quality, appealing, merchandise assortment that promotes effective sales and store traffic.
• Assists with promotion of in-store events and promotions to increase the customer base, with particular focus on building the Hammer Made brand.
• Collaborates effectively with other store locations and with outside Business Partners as needed.

Competencies

• Interest and knowledge in fashion and the men’s apparel industry
• Excellent selling skills
• Excellent communication skills including strong relationship building skills
• Kind, Compassionate, and a Customer-First Mentality
• Great team player, and also able to take initiative with clients and drive sales
• Attention to detail
• Effective organizational skills
• Excellent time management skills
• Ability to receive feedback and take action when appropriate
• Problem solving skills that can adapt in an ever-changing retail environment
• Regular and predictable attendance

Education and Experience Requirements

• High School diploma
• 1-2 years of successful retail experience and / or customer service experience, preferred

Supervisory Responsibilities : This position does not have any supervisory responsibilities.

Work Environment This job operates in a retail store environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Physical requirements include : standing and being mobile on the sales floor for extended periods of time, walking, stooping, and occasionally lifting up to 50 lbs.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type / Expected Hours of Work : This can be a full or part-time position with hours scheduled at variable times and days each week to meet business needs.

Schedules include day and evening shifts, week-ends and holidays.

Travel : This position does not include out of town travel.