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Bilingual Public Health Survey Specialist
Bilingual Public Health Survey SpecialistBBSI West Valley • Salt Lake City, UT, US
Bilingual Public Health Survey Specialist

Bilingual Public Health Survey Specialist

BBSI West Valley • Salt Lake City, UT, US
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Job Description

Job Description

Part Time Position : Mon-Thurs 5PM to 9PM & Saturdays 9AM to 4PM (About 23 hours a week)

Job Description :

As an Outbound Telephone Surveyor, you will play a key role in conducting health surveys by reaching out to citizens over the phone. You will be responsible for contacting individuals, inviting them to participate in the survey, reading a scripted questionnaire verbatim, and accurately recording their responses into our computer system. This position requires excellent communication skills, attention to detail, and the ability to follow protocols closely.

Key Responsibilities :

  • Citizen Outreach :  Make outbound calls to citizens to invite them to participate in a health survey.
  • Scripted Surveys :  Read the survey script verbatim to ensure consistency and accuracy in data collection.
  • Data Entry :  Accurately document survey responses in the computer system during each call.
  • Training :  Attend and complete mandatory training with perfect attendance to ensure a thorough understanding of survey protocols and systems.
  • Work Schedule :  Part-time position with mandatory Saturday shifts.

Qualifications :

  • Communication Skills :  Excellent verbal communication skills with a clear and professional phone demeanor.
  • Attention to Detail :  Strong focus on accuracy in recording responses and following the survey script exactly.
  • Reliability :  Perfect attendance is required during training and on scheduled Saturdays.
  • Computer Literacy :  Basic computer skills are required for data entry and navigating survey software.
  • Customer Service Experience :  Previous experience in a customer service or call center environment is preferred but not required.
  • Professionalism :  Ability to maintain a professional and respectful attitude while interacting with the public.

    • Below are some of the subjects asked this year, it is a range of Health issues asked.

  • Exercise
  • Oral Health
  • Tobacco Use
  • Sex at birth
  • Sexual Orientation
  • Family Planning
  • HPV
  • Cancer
  • Social Determinants and Health Equity
  • Sugar-Sweetened beverages
  • Asthma
  • Tattooed Population in Utah
  • Binge drinking
  • Parkinson's Disease
  • Traumatic Brain Injury
  • Sexual Violence and Intimate Partner violence
  • Firearms and Suicidality
  • Long COVID
  • Emergency Preparedness

    • Company Description

    BBSI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    California Applicants : To see how we protect your data, visit our website at https : / / www.bbsi.com / privacy -notice-california-applicants.

    Company Description

    BBSI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\r\nCalifornia Applicants : To see how we protect your data, visit our website at https : / / www.bbsi.com / privacy-notice-california-applicants.

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    Public Health Specialist • Salt Lake City, UT, US