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Bilingual Customer Service Representative

VirtualVocations
Alpharetta, Georgia, United States
Full-time

A company is looking for a Bilingual Customer Service Representative to assist clients enrolled in financial hardship programs.

Key ResponsibilitiesProvide exceptional customer service by responding to client requests and anticipating their needsDocument client interactions and outcomes accurately in the CRM systemMaintain positive client relations and coordinate with other departments to resolve inquiries efficientlyRequired Qualifications1 year of call center experienceBilingual in SpanishReliable high-speed internet connectionTechnical proficiency with CRM systemsAble to work from home in a distraction-free environment

17 days ago
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