Job Description
Job Description
- Welcomes customers by determining their coffee interests and needs.
- Educates customers by presenting and explaining the coffee drink menu; answering questions.
- Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines;
demonstrating how brewing equipment operates.
- Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, expresso, expresso lungo, caffe latte, and cappuccino.
- Generates revenues by attracting new customers; defining new and expanded services and products.
- Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.
- Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
- Maintains safe and healthy work environment by following organization standards and sanitation regulations.
- Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.
- Updates job knowledge by participating in educational opportunities; reading coffee, retail
- Perpetuates company philosophy and culture.
- Maintains a high level of motivation to ensure quality and consistent product.
- Ensures that all customers are educated on our products and services.
- Maintains the highest quality, consistent product standards.
- Follows all company drink recipes and procedures.
- Passes monthly re-certifications, in a timely manner.
- Assists in maintaining a clean, well-merchandised store.
- Assists in following visual presentation plans and standards.
- Able to train new baristas
- Runs errands, when needed.
- Works special events, as needed.
- Maintains positive company morale. .
- Regularly required to stand, walk, talk and hear.
- Frequently required to use hand to finger motions, handle or feel objects, reach with hands and arms.
- Regularly required to handle food and hot beverages.
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