Lead Case Manager- POH Program

Overview

The Unaccompanied Children Program provides long term and transitional residential care and other supportive services to Unaccompanied Children (UC) who are under legal custody of the Federal Government.

Working in collaboration with the federal Office of Refugee Resettlement, ORR, our program provides a safe and nurturing environment for youth in a Basic Shelter program, and the Therapeutic Group Home programs located at our licensed residential facility in Yonkers, NY as well as a Transitional Foster Care program in foster homes in the Bronx, Queens and Westchester.

In all programs, we provide therapeutic, medical and educational services, as well as other supports that youth need to achieve success through an array of strength-based and targeted interventions as we link them with family members and / or other sponsors in the United States.

We want all children we support to move forward with their lives and thrive. The Lead Caseworker oversees the case management services of the UC program while carrying a small case load, when at capacity.

Responsibilities

• Directly supervises case workers in the UC program
• Ensures that case workers are in compliance with all mandates as required by ORR.
• Provides weekly supervision to the case workers.
• Review all cases before they are submitted to ORR for release
• Facilitates team meetings and trainings
• Completes ORR reports and tracking grids on a weekly basis

Completes All Case Management Requirements for Children on Caseload :

• Case management responsibilities include all necessary tasks as required by the Federal Office of Refugee Resettlement.
• Develops and maintains contact with youth and their service providers for medical, social, educational, and other related service needs.
• Performs discharge and release functions to ensure that each youth has a safe and appropriate discharge plan.
• Ensures that children are represented at their court hearings and that information is provided to Catholic Charities of NY for their legal representation of the children.
• Documents client contacts and other case required paper work in an accurate and timely manner in accordance with regulations.
• Ensure all ORR, OCFS, and Education mandates and requirements are consistently met.
• Works collaboratively with different teams and departments within the POH division and across the organization.
• Participates and attends all required program related meetings and conferences.
• Works effectively with other professionals in the field.
• Maintains knowledge of issues affecting UC youth.
• Supports and participates in the group interaction process.
• Cover some evening and weekend hours as needed.
• Performs other duties as assigned.

Qualifications

• Master’s Degree in a Human Services Field is preferred
• Minimum two year experience working with youth in a residential setting.
• Knowledge of child welfare and immigration related legislation
• Excellent verbal, written communication and organizational skills are essential
• Proficient in Microsoft Office suite, knowledge of Connections
• Bilingual (English / Spanish ) a must

Location : Astoria / Queens