LPN Primary Care Clinic - Full-time

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The Opportunity

We seek a full-time Care Navigator (MA or LPN) passionate about helping people in rural communities throughout Todd county .

You'll be responsible for working with Homeward members and their providers to achieve their best health. You'll conduct proactive telephonic, video, and in-person outreach to build relationships with members and connect them with services they need medical, behavioral, and social and address gaps in their care.

You will deeply understand your local community and use your expertise to advance members' health.

Homeward career opportunities underscore our vision and values and represent an investment in our team and in the communities we serve.

Our care delivery model and value-based arrangements are designed to minimize administrative burden and optimize professional satisfaction, and we offer a unique combination of benefits, compensation, and rewards that are highly valued by our employees, including generous cash compensation (base + incentive), equity grants, tuition and student loan repayment, workplace flexibility, and numerous other tangible and intangible benefits.

Medical, dental, and vision insurance with 100% of monthly premium covered for employees

• Competitive salary and possible equity grant
• Supplemental performance bonus opportunities
• Relocation and travel reimbursement
• Comprehensive training provided

Support fulfillment of recommended health services, including obtaining prescribed medicines, coordinating scheduling of health-related activities, attending scheduled health-related appointments, and testing

• Mitigating administrative and logistical barriers to obtaining recommended health services
• Attend regular staff meetings, trainings, and other meetings, as requested.

Document all member encounters in the designated electronic platform in a timely manner, including records of navigation activities, clinical service plans, and outcomes achieved by the member

Build member health literacy and digital literacy

Initiate encounters with members to prepare for the visit, coordinate patient flow, gather and document pertinent data (vitals, medications, allergies) from the patient, and enter information into the medical record

• Conduct check-ins and / or visits with members telephonically, virtually, in-clinic, and / or in-home regularly
• Support fulfillment of recommended health services, including obtaining prescribed medicines, coordinating scheduling of health-related activities, attending scheduled health-related appointments, and testing
• Mitigating administrative and logistical barriers to obtaining recommended health services
• Maintain a member panel of seniors located within a specific set of counties and support successful completion of care plans, including individual member health goals
• Provide coaching to activate members in their self-care
• Reduce adverse social isolation or loneliness through connection to community social networks appropriate for the membership
• Collaborate with members' primary care providers and their teams to ensure cohesive care
• Build for scale by identifying and maintaining a list of community resources and contacts to meet our members' needs
• Attend regular staff meetings, trainings, and other meetings, as requested.

Document all member encounters in the designated electronic platform in a timely manner, including records of navigation activities, clinical service plans, and outcomes achieved by the member

• Completion of a Medical Assistant program from an accredited program or school
• At least two years of experience in high-touch, patient-facing roles, preferably with seniors
• Passion for delivering care in rural America and ability to persuade members to take actions that support their health
• Expertise with the local community, geography, culture, healthcare ecosystem, and available resources

Previous experience with care navigation

Community Health Worker Certification

Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Homeward Health.

If you do not have experience in the areas detailed above, we hope you will share your unique background with us in your application and how it can be additive to our teams.