Requisition Id : 2811
2811
Title :
Information Technology Systems Support Specialist Level I / II RTH- 1012 2425-7651.01
Req. Owner : Shrikant Joshi
Shrikant Joshi
Client :
County of Sacramento - DTECH (Department of Technology)
Work Location City : Sacramento
Sacramento
Work State : California
California
Expected Start Date :
Nov / 05 / 2024
Expected End Date : Nov / 05 / 2025
Nov / 05 / 2025
Description :
Seeking an individual to perform a wide range of advanced system support duties in a support
desk / applications / desktop / field environment. Candidate would provide effective support for
enterprise, client / server, desktop computer systems, network systems and business applications
along with providing information technology support to Department of Human Assistance specific
applications.
Candidate should have the ability to :
- Operate, maintain, and perform repairs on information technology equipment and software.
- Perform complex duties related to troubleshooting, configuring, performing diagnostics and assignment specific desktop and network hardware and software issues and respond appropriately to customer service requests
- Operate, maintain and perform repairs personal computers and peripherals
- Assist with imaging, set up, and deployment for a PC / Laptop telework deployment and monitor upgrade throughout the Department of Human Assistance.
- Provide 2nd level help desk support
- Lift equipment that weighs up to 50 pounds
- Have a valid California Driver's License, Class C
- Candidate should have the knowledge of :
- Microsoft Operating systems including Windows 10; Windows 11 a plus
- Microsoft 365 products
- Imaging software and automated imaging processes
- Principles and practices of customer service
- Principles and practices of troubleshooting computer system hardware and software problems
IT Staffing Contract Hiring Request and Approval form for an Information Technology Systems Support Specialist Level I / II contractor.
Please limit resumes submitted to your top two (2) candidates that can be available for an interview anticipated on October 24th-25th.
Virtual interviews will NOT be accepted . This position will be 100% on-site. The interview and work location will be at 3075 Prospect Park Drive, Rancho Cordova, CA 95670.
The anticipated timeframe of this role will be 9-10 months.
Competencies : N / A
N / A
No. of Positions : Employment Type :
Employment Type :
Contractor, W2 or 1099 okay
Bill Rate : $50.00
$50.00
Travel Paid :
Type Of Candidate Needed :
Either-Employee Or Sub